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Information about Itaimbé Palace Hotel

A stay at Itaimbé Palace Hotel places you in the heart of Santa Maria, within a 10-minute walk of Treze de Maio Theater and Gama d'Eca Teaching Museum. This hotel is 0.5 mi (0.8 km) from Parish Cathedral Religious Arts Museum and 0.8 mi (1.2 km) from Edmundo Cardoso Memorial House.Make yourself at home in one of the 80 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 7 meeting rooms available for events.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden.

Services of Itaimbé Palace Hotel

  • Service animals are exempt from fees/restrictions
  • Hosted evening meal
  • Garden
  • Protective clothing is available to guests
  • Pets not allowed
  • Staff temperature checks are conducted regularly
  • Staff wears personal protective equipment
  • Free WiFi
  • Valet parking (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • 24-hour front desk
  • Number of meeting rooms - 7
  • Gloves are available to guests
  • Number of outdoor pools - 1
  • Free newspapers in lobby
  • Handrails in stairways
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Contactless food service / room service is available
  • Essential workers only - NO
  • Individually-wrapped food options are available
  • Braille or raised signage
  • Masks are compulsory at the property
  • Wheelchair accessible path of travel
  • Temperature checks are available to guests
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Service animals are allowed
  • Accessible bathroom
  • Reservation might be required for some facilities onsite
  • Free buffet breakfast
  • Wheelchair-accessible lounge
  • Guests are provided with free hand sanitizer
  • Cashless transactions are available
  • In-room accessibility
  • Social distancing measures are in place
  • Well-lit path to entrance
  • Masks are available to guests
  • Wheelchair accessible parking
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Safe-deposit box at front desk
  • Electrostatic spray is used for disinfection
  • Property is cleaned with disinfectant
  • Luggage storage
  • Smoke-free property
  • Dry cleaning/laundry service
  • Free reception
  • Wheelchair-accessible meeting spaces/business center
  • Conference center
  • Wheelchair-accessible van parking
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Food service has been amended for enhanced safety
  • Coworking spaces
  • Free breakfast
  • Daily
  • Terrace
  • Wheelchairs available on site
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Snack bar/deli
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Children's pool
  • Individually-wrapped food options are available through room service
  • Wheelchair-accessible pool
  • Guest accommodation is sealed after cleaning
  • Individually-wrapped food options are available for breakfast
  • Laundry facilities
  • Elevator


Rua Venâncio Aires, 2741, Centro

Customers rating

1037 reviews by TrustYou

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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