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Information about Palace Hotel

In Pocos De Caldas (Região Urbana Homogênea IX)

Make yourself at home in one of the 191 guestrooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and bidets. Conveniences include phones and desks, and housekeeping is provided daily.Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.With a stay at Palace Hotel, you'll be centrally located in Pocos De Caldas, within a 15-minute drive of Walter World Theme Park and Palace Casino. This spa hotel is 0.1 mi (0.2 km) from Calendario Floral Monument and 0.1 mi (0.2 km) from Jose A Junqueira Park.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Services of Palace Hotel

  • Shoeshine
  • Safety deposit box
  • Spa and wellness centre
  • Room service
  • Hand sanitizer in guest accommodation and key areas
  • Guest accommodation is disinfected between stays
  • Special diet menus (on request)
  • WiFi
  • Ironing service
  • Games room
  • Valet parking
  • Access to health care professionals
  • Daily housekeeping
  • Cashless payment available
  • Fire extinguishers
  • Delivered food is securely covered
  • Smoke alarms
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Process in place to check health of guests
  • Breakfast in the room
  • Hot spring bath
  • Kid-friendly buffet
  • Parking
  • Indoor pool (all year)
  • Swimming Pool
  • 24-hour front desk
  • Massage
  • Lift
  • Staff follow all safety protocols as directed by local authorities
  • Free WiFi
  • Lockers
  • Internet services
  • Garden
  • Physical distancing in dining areas
  • Snack bar
  • Use of cleaning chemicals that are effective against Coronavirus
  • Bar
  • Table tennis
  • Restaurant
  • Hammam
  • Children's playground
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shared lounge/TV area
  • Fitness centre
  • Laundry
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing rules followed
  • Billiards
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Indoor play area
  • Kid meals
  • Newspapers
  • Sauna
  • Private check-in/check-out
  • Express check-in/check-out
  • Indoor pool
  • Face masks for guests available

Address

Praca Pedro Sanches, S/n - Centro

Customers rating

87
1753 reviews by TrustYou

Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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