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Information about Ilhas do Caribe Hotel

Hotel Ilhas do Caribe is situated just 100 metres from Enseada Beach, just a 10- minute walk from the Acqua Mundo Aquarium and a variety of restaurants and bars. The hotel offers free Wi-Fi in public areas and in guest rooms. All apartments are equipped with air conditioning, a flat-screen TV with cable channels, a DVD player, a minibar and a safety deposit box. The private bathroom includes a shower and a hairdryer. Some rooms also boast a balcony. Guests can also benefit from the hotel's DVD collection, with more than 150 options for rent. Fresh fruits, breads and cold meats are served on the breakfast buffet each morning, as well as tea, coffee and juices. Local and international cuisine’s to suit all tastes can also be found nearby. Hotel Ilhas do Caribe offers a beach service with parasols, chairs and towels and features both adults’ and children's pools. The hotel’s games room has a pool table, ping pong, video-game and an indoor playground. Other facilities at Ilhas do Caribe include a 24-hour front desk, a sauna and an on-site bar. The nearest airport is São Paulo-Congonhas Airport, located 92.8 km from the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In order to facilitate the issuance of invoices and receipts, please provide at the time of booking the first and last names of all guests staying at the hotel. According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parent, it will be necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Services of Ilhas do Caribe Hotel

  • Games room
  • Parking on site
  • Thermometers for guests provided by property
  • Guest accommodation is disinfected between stays
  • Laundry
  • Pool bar
  • Heated pool
  • Kid meals
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Non-smoking rooms
  • Fax/photocopying
  • Room service
  • Outdoor pool
  • Kids' outdoor play equipment
  • Family rooms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Books, DVDs, music for children
  • Restaurant
  • Smoke alarms
  • Sun terrace
  • Shared lounge/TV area
  • 24-hour front desk
  • Outdoor pool (all year)
  • Children television networks
  • Luggage storage
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Contactless check-in/check-out
  • Security alarm
  • Billiards
  • WiFi available in all areas
  • Garden
  • Private parking
  • Children's playground
  • Use of cleaning chemicals that are effective against Coronavirus
  • Library
  • CCTV in common areas
  • Snack bar
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Free WiFi
  • Indoor play area
  • WiFi
  • Cashless payment available
  • Internet services
  • Parking
  • Guests have the option to reuse towels
  • Air conditioning
  • Swimming Pool
  • Movie nights
  • Bar
  • Process in place to check health of guests
  • Happy hour
  • Non-smoking throughout
  • Physical distancing rules followed
  • Daily housekeeping
  • Board games/puzzles
  • Table tennis
  • Physical distancing in dining areas
  • Fire extinguishers
  • Shuttle service (additional charge)
  • Food can be delivered to guest accommodation
  • Newspapers
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Sauna
  • Live sport events (broadcast)
  • Currency exchange
  • Guest accommodation sealed after cleaning
  • Hammam
  • Designated smoking area
  • Staff follow all safety protocols as directed by local authorities
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas

Address

Rua Guadalajara, 124

Customers rating

91
754 reviews by TrustYou

Hotel badges

  • Beach Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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