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Information about Hotel Vovó Carolina

In Gramado city centre, this cosy hotel offers a rich buffet breakfast and a 24-hour reception. Wi-Fi and parking are free. The popular Rua Coberta street is 200 metres away. Rooms at Hotel Vovó Carolina provide wooden floors and air conditioning, as well as cable TV, telephone and minibar. The private bathroom includes a shower. Rita Bier lake is 1,5 km away. Canela town centre is 7 km from Hotel Vovó Carolina. Caxias do Sul airport is 75 km from this property.

Services of Hotel Vovó Carolina

  • WiFi
  • Valet parking
  • 24-hour front desk
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Fax/photocopying
  • Free parking
  • Guest accommodation is disinfected between stays
  • On-site parking
  • Private parking
  • Non-smoking rooms
  • Garden
  • Physical distancing in dining areas
  • Cashless payment available
  • Use of cleaning chemicals that are effective against Coronavirus
  • Parking
  • Hand sanitizer in guest accommodation and key areas
  • Smoke alarms
  • Fire extinguishers
  • Physical distancing rules followed
  • Non-smoking throughout
  • Tour desk
  • Guest accommodation sealed after cleaning
  • WiFi available in all areas
  • Children television networks
  • Family rooms
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Contactless check-in/check-out
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Access to health care professionals
  • Luggage storage
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Daily housekeeping
  • Air conditioning
  • Thermometers for guests provided by property
  • Internet services
  • Free WiFi
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Heating
  • Face masks for guests available
  • Newspapers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation

Address

Avenida Borges de Medeiros, 3129

Customers rating

91
467 reviews by TrustYou

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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