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Information about Hotel Vovó Carolina

In Gramado (Gramado City Centre)

Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Free valet parking is available onsite.A complimentary buffet breakfast is served daily from 7 AM to 10 AM.With a stay at Hotel Vovó Carolina in Gramado (Gramado City Centre), you'll be steps from Orchids Park and Gramado Central Avenue. This hotel is 7.2 mi (11.7 km) from Alpen Park and 0.4 mi (0.7 km) from Gramado Covered Street.Make yourself at home in one of the 19 air-conditioned rooms featuring microwaves and minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily, and both refrigerators and irons/ironing boards are available on request.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a television in a common area.

Services of Hotel Vovó Carolina

  • 24-hour front desk
  • Luggage storage
  • Guest accommodation sealed after cleaning
  • Private parking
  • Face masks for guests available
  • Accessible parking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Fax/photocopying
  • Heating
  • Garden
  • Food can be delivered to guest accommodation
  • Cashless payment available
  • Free parking
  • Parking
  • Non-smoking throughout
  • Guest accommodation is disinfected between stays
  • Parking on site
  • Secured parking
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Contactless check-in/check-out
  • Free WiFi
  • Daily housekeeping
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Parking garage
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Internet services
  • Fire extinguishers
  • Air conditioning
  • Hand sanitizer in guest accommodation and key areas
  • Non-smoking rooms
  • WiFi
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Thermometers for guests provided by property
  • WiFi available in all areas
  • Fruits
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Valet parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Smoke alarms
  • Tour desk

Address

Avenida Borges de Medeiros, 3129, Centro

Customers rating

94
391 reviews by TrustYou

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Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a fireplace in the lobby.. Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite..#Mandatory fees: You'll be asked to pay the following charges at the property: Tourism fee: BRL 2.55 per accommodation, per night 10 percent destination fee will be charged We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Rollaway bed fee: BRL 140.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Only registered guests are allowed in the guestrooms. This property advises that enhanced cleaning and guest safety measures are currently in place. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards; cash is not accepted . Special instructions: If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 10:00 PM. . Check out: 12:00 PM.

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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