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Information about Wish Serrano BY GJP Hotel

Surrounded by 30,000 m2 of natural forest, the luxury hotel Serrano Resort, considered the best mountain resort of the country, is ideally situated in the city of Gramado. The city centre and the Palácio dos Festivais are within a short stroll, while the Expogramado Convention Center is within walking distance. The international airport of Porto Alegre is at a distance of about 118 km. Guests are welcomed in a sophisticated environment exuding warm hospitality. The elegantly appointed, comfortable rooms are excellently equipped with all the necessary amenities. Business guests will appreciate the free WIFI access, the business centre and the fantastic 3,000 m2 convention centre. Guests can take a refreshing dip in the outdoor and indoor pool, work out in the fitness centre or get pampered in the top-class spa area. Culinary options include 4 fine restaurants and a cosy lounge bar. A perfect choice for business and leisure travellers alike.

Services of Wish Serrano BY GJP Hotel

  • Shuttle service
  • Breakfast in the room
  • Kids' pool
  • Allergy-free room
  • Chocolate or cookies
  • Fitness
  • Lower bathroom sink
  • Steam room
  • Spa/wellness packages
  • Car hire
  • Airport shuttle
  • Beauty Services
  • Wheelchair accessible
  • Hair styling
  • Concierge service
  • CCTV in common areas
  • Tour desk
  • Live music/performance
  • Breakfast options
  • Fire extinguishers
  • Meeting/banquet facilities
  • Facial treatments
  • Daily housekeeping
  • On-site coffee house
  • 24-hour security
  • Tennis court
  • Wine/champagne
  • Heating
  • Bridal suite
  • Toilet with grab rails
  • Accessible parking
  • Facilities for disabled guests
  • Airport drop off
  • Walking tours
  • Tickets to attractions or shows
  • Parking
  • Barber/beauty shop
  • Restaurant
  • Sauna
  • Designated smoking area
  • Bottle of water
  • Fax/photocopying
  • Entertainment staff
  • Hair colouring
  • Kid meals
  • Themed dinner nights
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Spa Facilities
  • Hair treatments
  • Laundry
  • Games room
  • Billiards
  • Smoke alarms
  • Key card access
  • Garden
  • Parking garage
  • Dry cleaning
  • WiFi
  • Happy hour
  • VIP room facilities
  • Body scrub
  • Kid-friendly buffet
  • Airport pick up
  • Lift
  • Sun umbrellas
  • Fitness centre
  • Safety deposit box
  • Spa lounge/relaxation area
  • Bar
  • Kids' club
  • Massage
  • Hot tub/jacuzzi
  • Fitness/spa locker rooms
  • Body Treatments
  • Shops (on site)
  • Secured parking
  • Babysitting/child services
  • Manicure
  • Air conditioning
  • On-site parking
  • Public Bath
  • Children's playground
  • Higher level toilet
  • Family rooms
  • Luggage storage
  • Room service
  • Currency exchange
  • Snack bar
  • Hair cut
  • Tennis equipment
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Chapel/shrine
  • Table tennis
  • Make up services
  • Business centre
  • Non-smoking rooms
  • Private parking
  • Grocery deliveries
  • Free WiFi
  • Security alarm
  • Newspapers
  • Fruits
  • Shuttle service (additional charge)
  • CCTV outside property
  • Hiking
  • Pedicure
  • Valet parking

Address

Av. das Hortências, 1480

Customers rating

92
2749 reviews by TrustYou

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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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