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Information about Wish Serrano Hotel

Near Mini Mundo

Grab a bite at The Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.The following facilities or services will be unavailable from May 3 2021 to July 1 2021 (dates subject to change): Swimming pool The property will be renovating from April 29 2021 to August 1 2021 (completion date subject to change). The following areas are affected: Fitness facilitiesSauna During renovations, the hotel will make every effort to minimize noise and disturbance.Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Gramado? This hotel has 11119 square feet (1033 square meters) of space consisting of conference space and a meeting room.Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Stay in one of 268 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.A stay at Wish Serrano places you in the heart of Gramado, within a 10-minute walk of Gramado Covered Street and Mini Mundo. This 4.5-star hotel is 4 mi (6.5 km) from Snowland Park and 0.1 mi (0.1 km) from Orchids Park.

Services of Wish Serrano Hotel

  • Cashless payment available
  • Business centre
  • Walking tours
  • Hiking
  • Dry cleaning
  • Face masks for guests available
  • Newspapers
  • Hand sanitizer in guest accommodation and key areas
  • Smoke alarms
  • On-site parking
  • Laundry
  • Valet parking
  • Billiards
  • Private parking
  • Games room
  • Guest accommodation sealed after cleaning
  • Spa and wellness centre
  • Family rooms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Airport shuttle
  • Mobile app for room service
  • Contactless check-in/check-out
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Shuttle service (additional charge)
  • Free WiFi
  • Breakfast takeaway containers
  • Kid meals
  • Allergy-free room
  • Delivered food is securely covered
  • Airport shuttle (additional charge)
  • Swimming Pool
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Kids' club
  • Chapel/shrine
  • Guest accommodation is disinfected between stays
  • VIP room facilities
  • Process in place to check health of guests
  • Shops (on site)
  • Live music/performance
  • Daily housekeeping
  • Babysitting/child services
  • Room service
  • Bridal suite
  • Tennis court
  • Parking
  • Heating
  • Thermometers for guests provided by property
  • Designated smoking area
  • Food can be delivered to guest accommodation
  • Car hire
  • Themed dinner nights
  • Children's playground
  • Fire extinguishers
  • Sauna
  • Safety deposit box
  • CCTV in common areas
  • Fax/photocopying
  • Outdoor pool (all year)
  • Concierge service
  • Outdoor pool
  • Hot tub/jacuzzi
  • Air conditioning
  • Tour desk
  • Ironing service
  • Restaurant
  • Grocery deliveries
  • Non-smoking rooms
  • Garden
  • WiFi
  • Security alarm
  • Snack bar
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • Currency exchange
  • Bar
  • Luggage storage
  • Use of cleaning chemicals that are effective against Coronavirus
  • Fitness centre
  • Breakfast in the room
  • Internet services
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Evening entertainment
  • Kid-friendly buffet
  • Entertainment staff
  • 24-hour security
  • Physical distancing rules followed
  • Facilities for disabled guests
  • 24-hour front desk
  • Table tennis
  • Happy hour
  • Massage
  • Lift

Address

Av das Hortensias, 1480

Customers rating

88
2538 reviews by TrustYou

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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