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Information about Wish Serrano Hotel

Near Mini Mundo

Stay in one of 268 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Grab a bite at Maggiore Lounge e Bar, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).The following facilities or services will be unavailable from August 27 2020 to October 31 2020 (dates subject to change):

  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
A stay at Wish Serrano places you in the heart of Gramado, within a 10-minute walk of Mini Mundo and Gramado Covered Street. This 4-star hotel is 4.6 mi (7.4 km) from Snowland Park and 0.1 mi (0.1 km) from Orchids Park.Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Gramado? This hotel has 11119 square feet (1033 square meters) of space consisting of conference space and a meeting room.

Services of Wish Serrano Hotel

  • Breakfast in the room
  • Allergy-free room
  • Thermometers for guests provided by property
  • Car hire
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Concierge service
  • CCTV in common areas
  • Tour desk
  • Live music/performance
  • Contactless check-in/check-out
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Tennis court
  • Outdoor pool (all year)
  • Heating
  • Bridal suite
  • Facilities for disabled guests
  • Walking tours
  • Parking
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Designated smoking area
  • Delivered food is securely covered
  • Fax/photocopying
  • Entertainment staff
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Themed dinner nights
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Laundry
  • Cashless payment available
  • Physical distancing rules followed
  • Games room
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Billiards
  • Smoke alarms
  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • Dry cleaning
  • WiFi
  • Happy hour
  • VIP room facilities
  • Kid-friendly buffet
  • Lift
  • Fitness centre
  • Safety deposit box
  • Bar
  • Kids' club
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Hot tub/jacuzzi
  • Mobile app for room service
  • Physical distancing in dining areas
  • Shops (on site)
  • Face masks for guests available
  • Babysitting/child services
  • Air conditioning
  • On-site parking
  • Staff follow all safety protocols as directed by local authorities
  • Children's playground
  • Family rooms
  • Luggage storage
  • Room service
  • Currency exchange
  • Snack bar
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Chapel/shrine
  • Table tennis
  • Business centre
  • Non-smoking rooms
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Evening entertainment
  • Grocery deliveries
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Newspapers
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • CCTV outside property
  • Hiking
  • Valet parking

Address

Av das Hortensias, 1480

Customers rating

90
2727 reviews by TrustYou

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
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