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Information about Prodigy Serrano Hotel

With a stay at Prodigy Serrano in Gramado (Planalto), you'll be a 1-minute drive from Mini Mundo and 10 minutes from Snowland Park. This 4-star hotel is 0.1 mi (0.2 km) from Orchids Park and 0.2 mi (0.3 km) from Gramado Central Avenue.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Gramado? This hotel has 11119 square feet (1033 square meters) of space consisting of conference space and a meeting room.Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.Enjoy international cuisine at Maggiore Lounge Bar, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.

Services of Prodigy Serrano Hotel

  • Outdoor pool
  • Garden
  • Parking garage
  • Dry cleaning
  • Hiking
  • Lift
  • WiFi
  • Fitness centre
  • Safety deposit box
  • Car hire
  • Kids' club
  • Indoor pool
  • Bar
  • VIP room facilities
  • Special diet menus (on request)
  • Entertainment staff
  • Concierge service
  • Hot tub/jacuzzi
  • Indoor pool (all year)
  • Tour desk
  • Soundproof rooms
  • Internet services
  • Daily housekeeping
  • Shops (on site)
  • Meeting/banquet facilities
  • Massage
  • Outdoor pool (all year)
  • Heating
  • Room service
  • Barber/beauty shop
  • ATM/cash machine on site
  • Private parking
  • Tennis court
  • Accessible parking
  • Air conditioning
  • On-site parking
  • Chapel/shrine
  • Non-smoking throughout
  • Gift shop
  • Parking
  • Babysitting/child services
  • Restaurant
  • Family rooms
  • Luggage storage
  • Valet parking
  • Table tennis
  • Children's playground
  • Shared lounge/TV area
  • Business centre
  • Non-smoking rooms
  • 24-hour front desk
  • WiFi available in all areas
  • Evening entertainment
  • Spa and wellness centre
  • Laundry
  • Breakfast in the room
  • Secured parking
  • Free WiFi
  • Kid meals
  • Snack bar
  • Sauna
  • Newspapers
  • Games room
  • Billiards

Address

Av. das Hortências 1480 - Centro

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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