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Information about Prodigy Serrano Hotel

Just 2 blocks from Gramado city centre, this hotel offers indoor and outdoor pools, plus a gym, sauna, spa, restaurant and bar. Surrounded by gardens, it has air-conditioned rooms with free Wi-Fi. Rooms at Serrano Gramado Hotel are equipped with heating, cable TV, a minibar and a safe. The private bathroom includes a hairdryer and a shower. The charming town of Canela is located only a 20-minute drive away. The popular Santa Claus Village (Aldeia do Papail Noel) is 3 blocks from Serrano Gramado. Gramado bus station is 500 m from this hotel. This is our guests' favorite part of Gramado, according to independent reviews.

Services of Prodigy Serrano Hotel

  • Private pool
  • Meeting room
  • Breakfast
  • Launderette
  • Hairdressing salon
  • Buffet lunch
  • Room service
  • Massage
  • Parasols
  • Hotel safe
  • Sun loungers
  • Garden
  • Secure parking
  • 24-hour reception
  • Mobile phone coverage
  • À la carte lunch
  • Air conditioning in Restaurant
  • Tennis
  • Spa centre
  • Valet parking
  • Transfer service
  • Restaurant
  • Sauna
  • Car park
  • Safe
  • Hairdryer
  • Beauty salon
  • Theatre / auditorium
  • Cable TV
  • Multilingual staff
  • Newspapers
  • Smoke detector
  • Entertainment programme for children
  • Individually adjustable air conditioning
  • Wheelchair-accessible
  • Shower
  • Fitness
  • Highchairs
  • Snacks
  • Bar
  • Café
  • Other Protocol
  • Children playground
  • TV lounge
  • Room size (sqm)
  • Banquet hall
  • Lift access
  • Audio-visual equipment rental
  • Table tennis
  • Car hire
  • Wi-fi
  • Shop
  • À la carte dinner
  • Game room
  • Conference room
  • Laundry service
  • Half Board
  • Hot tub
  • Direct dial telephone

Address

Av. das Hortênsias, 1480 - Acesso via Ângelo Bisol, 1480

Customers rating

93
85 reviews by TrustYou

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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