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Information about Pousada Viena Hotel

In Gramado (Gramado City Centre)

Make yourself at home in one of the 20 guestrooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Take advantage of the pousada's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a fireplace in the lobby.A stay at Pousada Viena places you in the heart of Gramado, within a 5-minute walk of Gramado Covered Street and Santa Claus Village. This pousada is 1.3 mi (2 km) from Mini Mundo and 1.6 mi (2.5 km) from Black Lake Park.

Services of Pousada Viena Hotel

  • Airport transportation (surcharge)
  • Dry cleaning/laundry service
  • Free self parking
  • Porter/bellhop
  • No rollaway/extra beds available
  • Parking (limited spaces)
  • Essential workers only - NO
  • Daily
  • Free buffet breakfast
  • Free breakfast
  • Television in common areas
  • Property confirms they are implementing enhanced cleaning measures
  • Accessible bathroom
  • Smoke-free property
  • 24-hour front desk
  • Secured parking
  • Tours/ticket assistance
  • Upper floors accessible by stairs only
  • Uncovered parking
  • Noise-free rooms not guaranteed
  • Luggage storage
  • Coffee/tea in common areas
  • Pets not allowed
  • Free reception
  • Proposal/romance packages available
  • Handrails in stairways
  • Service animals not allowed
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Concierge services
  • No elevators
  • Free valet parking
  • Roll-in shower
  • Wheelchair accessible – no
  • Free WiFi
  • Social distancing measures are in place
  • Fireplace in lobby
  • Laundry facilities
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reception hall
  • Property confirms they are implementing guest safety measures
  • In-room accessibility

Address

Rua Arthur Zwestch, 70, Centro

Customers rating

92
868 reviews by TrustYou

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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