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Information about Pousada Jardim Secreto Hotel

Surrounded by a well-maintained garden , Jardim Secreto serves a daily breakfast with wild berries, cheesecakes, jams and breads. Located in Gramado, it offers centrally-heated accommodations with free Wi-Fi. With a 32” LCD cable TV, minibar and air-conditioning, all accommodations are tastefully decorated and furnished with wooden floors. All are equipped with a private bathroom and hairdryer. Some accommodations are larger and offer a fireplace. Pousada Jardim Secreto is just 800 metres from Gramado Centre, and 65 km from Caxias do Sul’s Campo dos Bugres airport. Private parking is free.

This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please note that room decor may vary upon availability. This hotel accepts prepayments via bank transfer.

Services of Pousada Jardim Secreto Hotel

  • Fax/photocopying
  • Library
  • Laundry
  • 24-hour security
  • On-site parking
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Free parking
  • WiFi
  • Delivered food is securely covered
  • Kids' outdoor play equipment
  • Private parking
  • 24-hour front desk
  • Shared lounge/TV area
  • Non-smoking rooms
  • Special diet menus (on request)
  • Garden
  • Terrace
  • Physical distancing in dining areas
  • Access to health care professionals
  • Luggage storage
  • First aid kit available
  • Face masks for guests available
  • Daily housekeeping
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Designated smoking area
  • Thermometers for guests provided by property
  • Internet services
  • Heating
  • Children's playground
  • Guest accommodation is disinfected between stays
  • Free WiFi
  • Newspapers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Safety deposit box
  • Food can be delivered to guest accommodation
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing rules followed
  • Non-smoking throughout
  • Private check-in/check-out
  • Contactless check-in/check-out
  • Concierge service
  • Family rooms
  • Bike tours
  • Tour desk
  • Guest accommodation sealed after cleaning
  • Air conditioning
  • WiFi available in all areas
  • Children television networks
  • Process in place to check health of guests
  • Security alarm
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Mobile app for room service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Cashless payment available
  • Board games/puzzles
  • Breakfast takeaway containers
  • Parking
  • Hand sanitizer in guest accommodation and key areas
  • Fire extinguishers
  • Car hire

Address

Rua F. G. Bier, 110

Customers rating

89
891 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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