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Information about Pousada Jardim Secreto Hotel

Surrounded by a well-maintained garden , Jardim Secreto serves a daily breakfast with wild berries, cheesecakes, jams and breads. Located in Gramado, it offers centrally-heated accommodations with free Wi-Fi. With a 32” LCD cable TV, minibar and air-conditioning, all accommodations are tastefully decorated and furnished with wooden floors. All are equipped with a private bathroom and hairdryer. Some accommodations are larger and offer a fireplace. Pousada Jardim Secreto is just 800 metres from Gramado Centre, and 65 km from Caxias do Sul’s Campo dos Bugres airport. Private parking is free.

This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please note that room decor may vary upon availability. This hotel accepts prepayments via bank transfer.

Services of Pousada Jardim Secreto Hotel

  • Board games/puzzles
  • Library
  • Process in place to check health of guests
  • Garden
  • WiFi
  • Private check-in/check-out
  • Thermometers for guests provided by property
  • Safety deposit box
  • Car hire
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bike tours
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • Tour desk
  • Contactless check-in/check-out
  • Mobile app for room service
  • Children television networks
  • Free parking
  • Fire extinguishers
  • Physical distancing in dining areas
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Face masks for guests available
  • Non-smoking throughout
  • Air conditioning
  • On-site parking
  • Special diet menus (on request)
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Children's playground
  • Food can be delivered to guest accommodation
  • Shared lounge/TV area
  • Family rooms
  • Luggage storage
  • Kids' outdoor play equipment
  • Designated smoking area
  • Delivered food is securely covered
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Newspapers
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Rua F. G. Bier, 110

Customers rating

88
1056 reviews by TrustYou

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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