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Information about Encantos Portal Hotel

Near Gramado Gateway

Make yourself at home in one of the 37 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, and housekeeping is provided daily.Featured amenities include a business center and a 24-hour front desk. Free self parking is available onsite.Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the complimentary area shuttle.A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.With a stay at Encantos Portal Hotel in Gramado, you'll be a 1-minute walk from Gramado Gateway and 14 minutes by foot from Black Lake Park. This hotel is 7.9 mi (12.8 km) from Alpen Park and 1 mi (1.6 km) from Mini Mundo.

Services of Encantos Portal Hotel

  • Tours/ticket assistance
  • Property confirms they are implementing guest safety measures
  • Service animals are exempt from fees/restrictions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke-free property
  • Free breakfast
  • Commonly-touched surfaces are cleaned with disinfectant
  • No rollaway/extra beds available
  • Guests are provided with free hand sanitizer
  • Pets not allowed
  • Wheelchair accessible parking
  • Daily
  • Free area shuttle
  • Television in common areas
  • No cribs (infant beds) available
  • Free self parking
  • 24-hour front desk
  • Free buffet breakfast
  • Upper floors accessible by stairs only
  • Business center
  • Free WiFi
  • Service animals are allowed
  • Property is cleaned with disinfectant


R. Serrana, 235 – Planalto

Customers rating

277 reviews by TrustYou

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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