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Information about Encantos Portal Hotel

This hotel enjoys a privileged setting in Gramado. The hotel is located close to the heart of the city, within easy access of a number of shopping opportunities, dining options and entertainment venues. Guests will find a number of attractions nearby. Links to the public transport network can be found close to the hotel. The hotel greets visitors with warm hospitality and excellent service. The guest rooms are tastefully designed, featuring refreshing tones and a peaceful ambience. Guests are sure to appreciate the many facilities and services that this charming hotel has to offer, and are assured of a truly memorable, enjoyable stay.

Services of Encantos Portal Hotel

  • Accessible parking
  • Smoke alarms
  • Key card access
  • Allergy-free room
  • Air conditioning
  • No single-use plastics
  • On-site parking
  • Parking garage
  • Parking
  • WiFi
  • Family rooms
  • Luggage storage
  • Bottle of water
  • Street parking
  • Non-smoking rooms
  • 24-hour front desk
  • Internet services
  • Private parking
  • Breakfast options
  • Children television networks
  • Free parking
  • Fire extinguishers
  • Free WiFi
  • Daily housekeeping
  • Guests have the option to reuse towels
  • Security alarm
  • Newspapers
  • Secured parking
  • Non-smoking throughout
  • Bridal suite


Estrada Serrana, número 235

Customers rating

276 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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