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Information about Master Gramado Hotel

Near Mini Mundo

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Gramado? This hotel has 2207 square feet (205 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.With a stay at Master Gramado in Gramado (Planalto), you'll be steps from Rotula of Flags and 3 minutes by foot from Joaquina Rita Bier Lake. This family-friendly hotel is 0.3 mi (0.4 km) from Orchids Park and 0.3 mi (0.5 km) from Casa do Colono Market.Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this Colonial hotel include complimentary wireless Internet access, an arcade/game room, and a fireplace in the lobby.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the swim-up bar. A complimentary buffet breakfast is served daily from 6 AM to 10:00 AM.Make yourself at home in one of the 234 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Services of Master Gramado Hotel

  • First aid kit available
  • Parking
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Outdoor furniture
  • Use of cleaning chemicals that are effective against Coronavirus
  • Pet bowls
  • Wine/champagne
  • Indoor play area
  • Contactless check-in/check-out
  • Access to health care professionals
  • Massage chair
  • Private parking
  • Internet services
  • Fitness centre
  • Air conditioning
  • 24-hour security
  • Garden
  • Swimming Pool
  • Outdoor pool
  • WiFi
  • Bar
  • Cashless payment available
  • Non-smoking throughout
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Physical distancing rules followed
  • Barber/beauty shop
  • Kid meals
  • Free WiFi
  • Delivered food is securely covered
  • Daily housekeeping
  • Safety deposit box
  • Fire extinguishers
  • Meeting/banquet facilities
  • Guest accommodation sealed after cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Laundry
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hand sanitizer in guest accommodation and key areas
  • Food can be delivered to guest accommodation
  • Soundproof rooms
  • Thermometers for guests provided by property
  • Kids' club
  • Facilities for disabled guests
  • Business centre
  • Guest accommodation is disinfected between stays
  • Parking on site
  • Parking garage
  • Non-smoking rooms
  • Room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Sun umbrellas
  • Games room
  • Allergy-free room
  • Lift
  • Fitness
  • Pool with view
  • Secured parking
  • Outdoor pool (all year)
  • Terrace
  • Key card access
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Pets allowed
  • Smoke alarms
  • Shared lounge/TV area
  • 24-hour front desk
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Restaurant
  • Family rooms
  • Face masks for guests available
  • Accessible parking
  • Property is cleaned by professional cleaning companies
  • Swimming pool
  • Sun terrace


Rua Carlos Lengler Filho, 103, Planalto

Customers rating

2561 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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