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Information about Hotel Aconchego da Serra

With a stay at Hotel Aconchego da Serra in Gramado (Carniel), you'll be within a 5-minute walk of Dreamland Wax Museum and Harley Motor Show. This hotel is 0.8 mi (1.2 km) from Super Carros and 1 mi (1.6 km) from Steam World.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and an arcade/game room. This hotel also features a fireplace in the lobby and tour/ticket assistance.A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 52 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.

Services of Hotel Aconchego da Serra

  • Billiards or pool table
  • Masks are available to guests
  • Gap period enforced between guest stays - 24 hours
  • 24-hour front desk
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Free WiFi
  • Daily
  • Contactless check-out is available
  • Free self parking
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Garden
  • Safe-deposit box at front desk
  • Gloves are available to guests
  • Television in common areas
  • No cribs (infant beds) available
  • Temperature checks are available to guests
  • No rollaway/extra beds available
  • Masks are compulsory at the property
  • Service animals are exempt from fees/restrictions
  • Fireplace in lobby
  • Property is cleaned with disinfectant
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Designated smoking areas (fines apply)
  • Property confirms they are implementing guest safety measures
  • Wheelchair accessible parking
  • Elevator
  • Laundry facilities
  • Guests are provided with free hand sanitizer
  • Commonly-touched surfaces are cleaned with disinfectant
  • Service animals are allowed
  • Social distancing measures are in place
  • Free breakfast
  • Pets not allowed
  • Property confirms they are implementing enhanced cleaning measures
  • Free buffet breakfast
  • Arcade/game room
  • Protective clothing is available to guests
  • Dry cleaning/laundry service
  • Tours/ticket assistance
  • Designated smoking areas
  • Staff wears personal protective equipment
  • Staff temperature checks are conducted regularly
  • Contactless check-in is available
  • Contactless food service / room service is available

Address

Rua Silveira Martins, 210

Customers rating

92
742 reviews by TrustYou

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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