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Information about Crystal Plaza Hotel

Mandatory fees: You'll be asked to pay the following charges at the property: 10 percent destination fee will be charged We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Rollaway bed fee: BRL 130.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Staff at the property wear personal protective equipment and guests are provided with hand sanitizer. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts Visa, Mastercard, Diners Club, debit cards, and cash . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 2:00 PM. . Check out: 12:00 PM.

Services of Crystal Plaza Hotel

  • WiFi available in all areas
  • Parking
  • First aid kit available
  • Thermometers for guests provided by property
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Parking on site
  • Use of cleaning chemicals that are effective against Coronavirus
  • Security alarm
  • Room service
  • Property is cleaned by professional cleaning companies
  • Private parking
  • Hand sanitizer in guest accommodation and key areas
  • WiFi
  • Cashless payment available
  • VIP room facilities
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Face masks for guests available
  • Family rooms
  • Internet services
  • Contactless check-in/check-out
  • Free WiFi
  • Free parking
  • Lift
  • Process in place to check health of guests
  • Barber/beauty shop
  • Air conditioning
  • Physical distancing rules followed
  • Non-smoking rooms
  • Non-smoking throughout
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Bridal suite
  • 24-hour front desk
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Restaurant
  • Meeting/banquet facilities
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Recycling bins are available to guests and waste is recycled

Address

Avenida 85, 30

Customers rating

83
2085 reviews by TrustYou

Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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