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Information about Vila Suzana Parque Hotel

Peacefully situated in the Serra Gaúcha Province, Vila Suzana offers pleasant rooms and private chalets surrounded by European-style parks and countryside. Facilities include a heated pool, a games room and free WiFi. Rooms at the Vila Suzana Parque Hotel have modern en suite bathrooms and calming pastel colours. All feature a TV and sliding glass doors with scenic garden views. Private chalets have a separate lounge and fireplace. Guests at the Vila Suzana can borrow a bike and ride to the nearby Alpen Park, 4.8 km from the hotel, or the panoramic Caracol Waterfalls, only 7.4 km away. A breakfast buffet with tropical fruits, waffles, cakes and cold cuts is served daily in the hotel. Vila Suzana Parque Hotel conveniently offers free parking for guests with private transportation.

Please inform Vila Suzana Parque Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Piscina is closed from Mon 26 Sept 2022 until Sun 23 Oct 2022 Please note that the property charges an optional 10% service charge. -Small pets (up to 12 Kg) are only accepted in the CHALET accommodation type without a bathtub. -The hotel charges a fee of BRL 62,00+10% per day per pet.

Services of Vila Suzana Parque Hotel

  • Heating
  • Shallow end
  • Games room
  • Swimming pool
  • Private check-in/check-out
  • Indoor pool (all year)
  • Guest accommodation sealed after cleaning
  • Guest accommodation is disinfected between stays
  • Parking on site
  • Thermometers for guests provided by property
  • Fruits
  • Sun loungers or beach chairs
  • Fire extinguishers
  • Face masks for guests available
  • Safety deposit box
  • Luggage storage
  • Daily housekeeping
  • Food can be delivered to guest accommodation
  • Family rooms
  • Shared lounge/TV area
  • Swimming Pool
  • Board games/puzzles
  • Free parking
  • Picnic area
  • Internet services
  • Invoice provided
  • Parking garage
  • Physical distancing in dining areas
  • Access to health care professionals
  • Heated pool
  • Physical distancing rules followed
  • Contactless check-in/check-out
  • Wine/champagne
  • Key access
  • Designated smoking area
  • Indoor play area
  • Free WiFi
  • Parking
  • Baby safety gates
  • 24-hour front desk
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Soundproof rooms
  • Outdoor furniture
  • Staff follow all safety protocols as directed by local authorities
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Trouser press
  • Accessible parking
  • Delivered food is securely covered
  • Pool cover
  • Air conditioning
  • Indoor pool
  • WiFi
  • Fax/photocopying
  • Cycling
  • Pets allowed
  • Room service
  • Key card access
  • Grocery deliveries
  • Cashless payment available
  • Garden
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Children's playground
  • WiFi available in all areas


Cel. Theobaldo Fleck, 15

Customers rating

1680 reviews by TrustYou

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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