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Information about Chateau Hotel

With a stay at Hotel Chateau in Campos do Jordao (Capivari), you'll be within a 5-minute walk of Campos do Jordão Convention Center and Cadij Shopping Center. This hotel is 0.5 mi (0.9 km) from Aspen Mall and 0.5 mi (0.9 km) from Campos do Jordao Tennis Club. Enjoy recreation amenities such as an indoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and a fireplace in the lobby. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Make yourself at home in one of the 36 guestrooms featuring minibars and LED televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided daily.

Services of Chateau Hotel

  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Babysitting/child services
  • Property is cleaned by professional cleaning companies
  • Soundproof rooms
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Business centre
  • CCTV outside property
  • Guest accommodation is disinfected between stays
  • Games room
  • Thermometers for guests provided by property
  • First aid kit available
  • Billiards
  • Security alarm
  • Hand sanitizer in guest accommodation and key areas
  • 24-hour security
  • Heating
  • Internet services
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Lockers
  • Garden
  • Cashless payment available
  • CCTV in common areas
  • Smoke alarms
  • WiFi available in all areas
  • Access to health care professionals
  • WiFi
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Bar
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Process in place to check health of guests
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Baby safety gates
  • Lift
  • Shuttle service (additional charge)
  • Fax/photocopying
  • 24-hour front desk
  • Guest accommodation sealed after cleaning
  • Family rooms
  • Table tennis
  • Daily housekeeping
  • Car hire
  • Mobile app for room service
  • Free WiFi
  • Contactless check-in/check-out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Pool/beach towels
  • Delivered food is securely covered
  • Face masks for guests available
  • Laundry


Av. Macedo Soares, 713

Customers rating

342 reviews by TrustYou

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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