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Information about Pousada Toca dos Coelhos Hotel

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a television in a common area. Additional amenities at this pousada include tour/ticket assistance, a picnic area, and barbecue grills. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite..#Policies: Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. Enhanced food service safety measures are in place. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher, a smoke detector, and a security system . Special instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 1:00 PM. . Check out: 11:00 AM.

Services of Pousada Toca dos Coelhos Hotel

  • Access to health care professionals
  • Staff follow all safety protocols as directed by local authorities
  • Walking tours
  • Family rooms
  • Fire extinguishers
  • Lockers
  • Internet services
  • Mobile app for room service
  • Live sport events (broadcast)
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Tour desk
  • Board games/puzzles
  • Thermometers for guests provided by property
  • Diving
  • First aid kit available
  • Designated smoking area
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Pub crawls
  • Process in place to check health of guests
  • Snorkelling
  • Fishing
  • Hand sanitizer in guest accommodation and key areas
  • Windsurfing
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Aerobics
  • Shared lounge/TV area
  • 24-hour front desk
  • Free WiFi
  • Luggage storage
  • Cycling
  • Face masks for guests available
  • Shuttle service (additional charge)
  • Private parking
  • Billiards
  • Physical distancing in dining areas
  • Shared kitchen
  • BBQ facilities
  • Themed dinner nights
  • Live music/performance
  • Contactless check-in/check-out
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Smoke alarms
  • Free parking
  • Guest accommodation is disinfected between stays
  • Parking
  • Invoice provided
  • Airport shuttle
  • Parking on site
  • Physical distancing rules followed
  • Security alarm
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hiking
  • Non-smoking rooms
  • 24-hour security
  • WiFi
  • Fax/photocopying
  • Garden
  • Games room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cashless payment available
  • Express check-in/check-out

Address

Rua Vera Cruz, 59

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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