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Information about Hotel Jelena

Featuring free WiFi and a restaurant, Hotel Jelena offers accommodation in Banja Luka, 300 metres from the city centre. Guests can enjoy the on-site bar. Free private parking is available on site. Every room at this hotel is air conditioned and features a flat-screen TV. For your comfort, you will find bath robes, slippers and a hair dryer. Slatina is 10 km from Hotel Jelena, while Prijedor is 44 km from the property. The nearest airport is Banja Luka Airport, 20 km from Hotel Jelena.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Services of Hotel Jelena

  • ATM/cash machine on site
  • Ironing service
  • CCTV in common areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • WiFi available in all areas
  • Designated smoking area
  • 24-hour security
  • Parking
  • Security alarm
  • Minimarket on site
  • Spa facilities
  • Contactless check-in/check-out
  • Hot tub/Jacuzzi
  • Wine/champagne
  • Free WiFi
  • Internet services
  • Private parking
  • Bar
  • Use of cleaning chemicals that are effective against Coronavirus
  • Garden
  • Express check-in/check-out
  • WiFi
  • Cashless payment available
  • Spa/wellness packages
  • Air conditioning
  • Physical distancing in dining areas
  • Barber/beauty shop
  • Kid meals
  • Staff follow all safety protocols as directed by local authorities
  • Daily housekeeping
  • Delivered food is securely covered
  • Safety deposit box
  • Special diet menus (on request)
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and key areas
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Meeting/banquet facilities
  • Laundry
  • Coffee house on site
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Soundproof rooms
  • Sauna
  • CCTV outside property
  • Guest accommodation is disinfected between stays
  • Parking on site
  • Business centre
  • Thermometers for guests provided by property
  • Fruits
  • Private check-in/check-out
  • Heating
  • Smoke alarms
  • Key card access
  • Fax/photocopying
  • Packed lunches
  • Physical distancing rules followed
  • Room service
  • Breakfast takeaway containers
  • Non-smoking rooms
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Massage
  • Lift
  • Free parking
  • Invoice provided
  • Secured parking
  • Breakfast in the room
  • Spa and wellness centre
  • Dry cleaning
  • Restaurant
  • 24-hour front desk
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Accessible parking

Address

Jovana Dučića 25

Customers rating

89
266 reviews by TrustYou

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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