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Information about Hotel du Bassin

Hotel du Bassin is a cosy family hotel which is conveniently situated in the centre of Ostend, near the marina. Enjoy the free Wi-Fi connection. The beach, the park, the shopping centre, the casino, the ferry and the railway station are all at easy walking distance. The comfortable, luxurious rooms are waiting for you with a warm welcome. Wake up each morning with a free breakfast. De Haan is a 20-minute drive from the hotel. Bruges and the Belfort are just 30 minutes away by car.

Services of Hotel du Bassin

  • Smoke alarms
  • Process in place to check health of guests
  • Packed lunches
  • WiFi
  • Private check-in/check-out
  • Lift
  • Safety deposit box
  • Access to health care professionals
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • CCTV in common areas
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Face masks for guests available
  • Non-smoking throughout
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Restaurant
  • Luggage storage
  • Family rooms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Golf course (within 3 km)
  • Non-smoking rooms
  • 24-hour front desk
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Sun terrace
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Visserskaai 1

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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