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Information about Raphael Suites by Smartflats Hotel

Raphael Suites by Smartflats offers self-catering accommodation units and is located in the centre of Antwerp, 1 km from the Town Square, City Hall and the Cathedral of Our Lady. This property is provided with free access to wireless internet. The air-conditioned units at Rafael Suites are furnished with a seating area with a sofa, a TV, an iPod docking station and a safety deposit box. All the guest accommodations come with a kitchenette, a minibar and a dining area. They are fitted with a private bathroom with a shower or bath. Guests can make use of the equipped kitchenette to prepare homemade meals or visit one of the eating facilities in the area, less than 100 metres away. The nearest supermarket is within 50 metres. Raphael Suites by Smartflats is just 170 metres from the Meir Shopping District and a 13-minute walk from Antwerp Central Train Station and the Zoo. Sportpaleis is 3.2 km and the MAS Museum is 1.7 km.

Please inform Raphael Suites by Smartflats in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of EUR 150 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that Smartflats has no reception on-site. In order to check in, guests need to bring the access codes they receive from the accommodation by e-mail 2 days before the date of arrival. Cleaning costs are included in the price of the stay. However, please note that if the accommodation is left in an excessive state of dirtiness the property will charge an additional cleaning fee. Please note that in case of damage, an extra fee will be charged. Please note that hosting a party, smoking and/or bringing pets is not allowed, otherwise an extra fee is charged for compensation. Sofa Bed Policy: Please note that the sofa bed is only prepared when the maximum capacity of the flat or maximum capacity minus 1 person is reached. In other cases, the sofa bed is upon request when booking and at an extra cost of EUR 25 per stay. There is no elevator at the property and upper floors are only accessible by stairs. The accommodation is not suitable for guests with reduced mobility.

Services of Raphael Suites by Smartflats Hotel

  • First aid kit available
  • Non-smoking throughout
  • Guest accommodation is disinfected between stays
  • WiFi available in all areas
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • WiFi
  • CCTV in common areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Smoke alarms
  • Cashless payment available
  • Free WiFi
  • Air conditioning
  • Property is cleaned by professional cleaning companies
  • Non-smoking rooms
  • Invoice provided
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Heating
  • Internet services
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers

Address

Schuttershofstraat 55

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