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Information about Arass Hotel

Arass Hotel is situated in the heart of Antwerp, a 10-minute walk from Antwerp Central Station and a 5-minute walk to the Zurenborg area with restaurants, bars and Art Nouveau and other fin-de-siècle style townhouses. The hotel features WiFi access and an on-site payed private parking garage. Suitable for both business and leisure purposes, the spacious air-conditioned rooms (35 m²) at Arass Hotel are furnished with a flat-screen TV with over 100 international channels. Most units have a fully equipped kitchenette with a dining table. The units have an en-suite bathroom with a bath or a shower, a hairdryer and a toilet. Guests can benefit from a breakfast buffet every morning. Across the Arass, you can find a large supermarket. A 5-minute walk will take you to a number of wine and dine facilities, bars and shops. There is a tram stop right in front of the property and a central public transportation point at 150 metres from the hotel. Antwerp Zoo is at 900 metres and The Town Square with City Hall, Meir Shopping District and the MAS Museum are all within a range of 3 km. A large urban park can be reached in a 9-minute walk. The nearest E19/E34 Motorway Exit is 950 metres away.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Arass Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A damage deposit of EUR 250 is required. The host charges this 7 days before arrival. You should be reimbursed within 14 days of check-out. Please note that the reception is open from 08:00 hrs until 17:30 hrs. After this, guests are required to check-in with the self check-in kiosk in the night entrance. Please contact Arass Hotel if you arrive after 17:30 for the codes and information for check-in. Please note that Arass Hotel will ask for the details of a valid credit card. If you don't have a valid credit card, a security deposit is required upon arrival. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

Services of Arass Hotel

  • Vending machine (drinks)
  • Air conditioning
  • Vending machine (snacks)
  • On-site parking
  • Non-smoking rooms
  • Daily housekeeping
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Safety deposit box
  • Non-smoking throughout
  • Family rooms
  • Delivered food is securely covered
  • Physical distancing rules followed
  • Dry cleaning
  • Fax/photocopying
  • WiFi
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Free WiFi
  • Packed lunches
  • Parking
  • Guest accommodation is disinfected between stays
  • Internet services
  • Invoice provided
  • Security alarm
  • Laundry
  • Guest accommodation sealed after cleaning
  • Breakfast takeaway containers
  • Heating
  • Shoeshine
  • Cashless payment available
  • Contactless check-in/check-out
  • WiFi available in all areas
  • CCTV in common areas
  • Ironing service
  • Golf course (within 3 km)
  • Face masks for guests available
  • Use of cleaning chemicals that are effective against Coronavirus
  • Private parking
  • Concierge service
  • Soundproof rooms
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and key areas
  • Trouser press
  • Smoke alarms
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Lift
  • Thermometers for guests provided by property
  • Private check-in/check-out
  • Children television networks
  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • CCTV outside property
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Fire extinguishers
  • First aid kit available

Address

Plantin en Moretuslei 111

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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