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Information about Altstadthotel Mosser Hotel

The Altstadthotel Mosser is a charming and historic hotel right in the centre of Villach, only a few steps away from the Congress Centre, the train station and the bus station. This completely renovated hotel offers 45 cosy rooms and suites, all of which are new or totally refurbished. All rooms are stylishly and comfortably furnished and feature especially nice bathrooms (partly with hot tub). There are also rooms with a connecting door. Family-run for over 250 years, the hotel also features a bicycle room with tools and occasional expositions of paintings. The spa oasis offers a Finnish sauna, an infrared sauna and a generous relaxation room which can be used at a surcharge. A rich breakfast buffet is served in the pleasant atmosphere of the winter garden. All Austrian daily newspapers are provided. The hotel is completely non-smoking except for the bar. Free private parking spaces are available, subject to availability. Garage parking is possible against a surcharge. In winter, guests receive a 20% discount on ski passes.

Please inform Altstadthotel Mosser in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Guests under the age of 18 can only check in with a parent or official guardian. Please note that when booking more than 8 units, different policies and additional supplements may apply. Please note that the listed parking charge is charged per night stayed in the hotel. Late arrivals are possible if you inform the hotel in advance. You will then receive a password. Pets are accepted on request, but are not allowed in the breakfast room.

Services of Altstadthotel Mosser Hotel

  • Walking tours
  • Internet services
  • Coffee house on site
  • Car hire
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Board games/puzzles
  • Skiing
  • WiFi
  • Snack bar
  • Use of cleaning chemicals that are effective against Coronavirus
  • Temporary art galleries
  • First aid kit available
  • Bicycle rental
  • Public transport tickets
  • Lift
  • Non-smoking throughout
  • Physical distancing in dining areas
  • CCTV in common areas
  • Soundproof rooms
  • Designated smoking area
  • Wine/champagne
  • Hand sanitizer in guest accommodation and key areas
  • Luggage storage
  • Outdoor furniture
  • Pet bowls
  • Staff follow all safety protocols as directed by local authorities
  • Tour or class about local culture
  • Shuttle service (additional charge)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Free WiFi
  • Cashless payment available
  • Sauna
  • Smoke alarms
  • Key card access
  • Kid meals
  • Wheelchair accessible
  • Hiking
  • Cycling
  • Laundry
  • Private parking
  • WiFi available in all areas
  • Games room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Security alarm
  • Fax/photocopying
  • Room service
  • Heating
  • Happy hour
  • Parking on site
  • Family rooms
  • Safety deposit box
  • Special diet menus (on request)
  • Daily housekeeping
  • Spa lounge/relaxation area
  • Terrace
  • Private check-in/check-out
  • Facilities for disabled guests
  • CCTV outside property
  • Barber/beauty shop
  • Meeting/banquet facilities
  • Fire extinguishers
  • Restaurant
  • Express check-in/check-out
  • Packed lunches
  • Shared lounge/TV area
  • Face masks for guests available
  • Ski school
  • Accessible parking
  • Physical distancing rules followed
  • Ski storage
  • Ironing service
  • Parking
  • Key access
  • Bar
  • Shuttle service
  • Bike tours
  • Non-smoking rooms
  • Dry cleaning
  • Guest accommodation is disinfected between stays

Address

Bahnhofstr. 9

Customers rating

84
601 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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