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Information about Pension Suzanne Hotel

Located in the heart of Vienna, only a 5-minute walk from the Saint Stephen's Cathedral, Pension Suzanne offers units with antique furniture and free Wi-Fi. The family-run guest house is just a 1-minute walk from the Karlsplatz Underground Station (U1, U2, U4). Each accommodation unit offers satellite TV and a bathroom with a bathtub and a hairdryer. Some rooms feature a flat-screen TV and the studios have a kitchenette. Pension Suzanne provides a breakfast room and an internet station. The Kärntner Straße Shopping Street and the Vienna State Opera are just 50 metres away. Schönbrunn Palace is a 20-minute underground ride away.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that the reception is only open until 22:00. Check-in is not possible after that. When booking 4 rooms or more, different policies will apply.

Services of Pension Suzanne Hotel

  • Private check-in/check-out
  • Parking
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Lift
  • Thermometers for guests provided by property
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing rules followed
  • WiFi
  • Physical distancing in dining areas
  • Family rooms
  • Use of cleaning chemicals that are effective against Coronavirus
  • Face masks for guests available
  • Kid-friendly buffet
  • Daily housekeeping
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Safety deposit box
  • Breakfast takeaway containers
  • Grocery deliveries
  • Newspapers
  • Pets allowed
  • Cashless payment available
  • Free WiFi
  • Air conditioning
  • Fax/photocopying
  • Hand sanitizer in guest accommodation and key areas
  • Non-smoking rooms
  • Luggage storage
  • Invoice provided
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Heating
  • Internet services
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers

Address

Walfischgasse 4

Customers rating

87
417 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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