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Information about Palais Hansen Kempinski Vienna Hotel

The 19th century 5-star Palais Hansen Kempinski Vienna is in the heart of the city, within walking distance of the Rathaus, St. Stephen’s Cathedral and the Sigmund Freud Museum. The modern interior provides 2 dining locations serving both local and international cuisine, and a full-service relaxation spa with a fully-equipped gym, a sauna, a hydro pool, and therapeutic treatment rooms. The Palais Hansen Kempinski Vienna's contemporary-style rooms each have a flat-screen TV and private bathroom.

"Die Kueche" is a refuge for those who appreciate today´s luxuries while still cherishing things that are down-to-earth and homey.Fun meets fine dining in a relaxed and authentic atmosphere. The cooking style focuses on "Fresh Cuisine" - seasonal, light foods with a distinct and pure taste.The Cigar Lounge is the ideal retreat for all cigar lovers. The walk-in humidor keeps some of the finest tobaccos in the world and offers the possibility to deposit your own personal treasures.There is hardly a better place for tasting that light espresso called “Verlaengerter” and another Austrian speciality called “Mehlspeise”, a sweet pastry that has flour as one of its main ingredients.

Services of Palais Hansen Kempinski Vienna Hotel

  • City tours
  • Fitness centre
  • Photocopying
  • Banqueting facilities
  • Florist
  • Underground parking
  • Wifi in the lobby
  • Safety Deposit Boxes
  • Shoe shine
  • VIP services
  • Business Centre
  • Bar
  • Eco-Friendly
  • Massage services
  • Printer
  • Banqueting Centre
  • Sauna
  • Airport shuttle service (on request)
  • Garage
  • Paid parking
  • Valet parking
  • Early check-in / late check-out on request
  • Safety deposit box
  • Elevator/Lift
  • Broadband internet access
  • Covered parking
  • Health Club and Spa
  • Fax
  • Luggage room
  • Concierge
  • Board room
  • Video conferencing
  • Disabled parking
  • Porter
  • Air conditioning in public areas
  • Audio/visual equipment
  • Beauty therapist
  • Steam bath
  • Cot on request
  • Reception (24 hours)
  • Wheelchair accessible rooms
  • Wellness area
  • spa
  • City Map
  • Air Conditioning
  • 24 hour room service
  • Night Porter
  • Gay Friendly
  • Limousine Service
  • Conference Rooms
  • Overhead projector
  • 24-hour room service
  • Spa treatments
  • Dry cleaning
  • Children's menu
  • Wellness centre
  • Free Wi-Fi in the lobby
  • Flipchart
  • Room Air Conditioning
  • Wake-up calls
  • Gym
  • Business facilities
  • Sound equipment
  • Wireless internet connectivity
  • High chairs
  • Indoor swimming pool
  • Wireless Internet access
  • Beauty treatment
  • TV
  • Meeting rooms
  • Reception desk


Schottenring 24, 1010 Wien, Austria

Customers rating

1191 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Wellness Hotel
  • City Hotel
  • Luxury Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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