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Information about Palais Hansen Kempinski Vienna Hotel

In Vienna (Innere Stadt)

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.With a stay at Palais Hansen Kempinski Vienna, you'll be centrally located in Vienna, within a 10-minute walk of Sigmund Freud Museum and Judenplatz. This 5-star hotel is 0.8 mi (1.3 km) from St. Stephen's Cathedral and 1.7 mi (2.7 km) from Museum of Natural History.Enjoy international cuisine at Edvard, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Make yourself at home in one of the 152 individually decorated guestrooms, featuring tablet computers and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.

Services of Palais Hansen Kempinski Vienna Hotel

  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Parking
  • Currency exchange
  • First aid kit available
  • WiFi
  • Airport shuttle
  • WiFi available in all areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV in common areas
  • Ironing service
  • Contactless check-in/check-out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Process in place to check health of guests
  • Delivered food is securely covered
  • 24-hour front desk
  • Staff follow all safety protocols as directed by local authorities
  • Sauna
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hand sanitizer in guest accommodation and key areas
  • Lift
  • Soundproof rooms
  • Gift shop
  • Designated smoking area
  • Bridal suite
  • Valet parking
  • Indoor pool
  • Smoke alarms
  • Pets allowed
  • Spa and wellness centre
  • Free WiFi
  • Kid meals
  • Mobile app for room service
  • Cashless payment available
  • Shoeshine
  • Air conditioning
  • Private parking
  • Security alarm
  • Concierge service
  • Parking on site
  • 24-hour security
  • Heating
  • Fax/photocopying
  • Ticket service
  • Babysitting/child services
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Indoor pool (all year)
  • Room service
  • Massage
  • Safety deposit box
  • Guest accommodation is disinfected between stays
  • Daily housekeeping
  • Facilities for disabled guests
  • Laundry
  • Family rooms
  • Luggage storage
  • Restaurant
  • Meeting/banquet facilities
  • Fire extinguishers
  • Special diet menus (on request)
  • CCTV outside property
  • Food can be delivered to guest accommodation
  • Property is cleaned by professional cleaning companies
  • Bar
  • Dry cleaning
  • Physical distancing in dining areas
  • Trouser press
  • Physical distancing rules followed
  • Face masks for guests available
  • Breakfast in the room
  • Terrace
  • Newspapers
  • Tour desk
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Lockers
  • Internet services
  • Fitness centre
  • Business centre
  • VIP room facilities
  • Swimming Pool
  • Non-smoking rooms
  • Express check-in/check-out

Address

Schottenring 24, 1010 Wien, Austria

Customers rating

92
883 reviews by TrustYou

Hotel badges

  • City Hotel
  • Luxury Hotel
  • Romantic Hotel
  • Wellness Hotel
  • Business Hotel

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During the booking process you will be offered all the services you can add:
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  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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