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Information about Hotel Mercure Wien City

Would you like to discover Vienna? Our 4 star hotel is centrally located and quiet. Ideal for exploring the vibrant downtown with Vienna's attractions on a walk. Our air-conditioned rooms, the hotel's underground parking garage and free WiFi in all areas offer the best possible conditions for a successful stay.

Our state-of-the-art bar is open around the clock every day for connoisseurs and night owls. Guests can enjoy a wide range of beverages, including all the classics - so why not indulge and join us for a drink.

Services of Hotel Mercure Wien City

  • Great room
  • Children's play area
  • Children programs
  • Adjoining rooms
  • Jacuzzi
  • Elevator/Lift
  • Dry cleaning
  • Free Wi-Fi in public areas
  • Copier
  • Pets allowed
  • Shoe shine
  • 24-hour reception / front desk
  • Babysitting
  • Accessible facilities
  • Multilingual staff
  • Meeting rooms
  • Room service
  • Air Conditioning
  • Bar
  • Nightclub
  • Business Center
  • Bus parking
  • Audio visual equipment
  • Covered parking
  • Outdoor parking
  • Sauna
  • Paid parking
  • Express check-out
  • Express check-in
  • Bell staff/porter
  • Wireless Internet access
  • Disco
  • Business center
  • Meeting facilities
  • Night club
  • Overhead projector
  • Safety deposit box
  • Tour desk
  • Solarium
  • 220 AC
  • Wake-up calls
  • Truck parking
  • Car rental desk
  • Board room
  • Massage services
  • Security
  • Photocopying
  • Jogging track
  • Bicycle rentals


Hollandstrasse 3

Customers rating

1370 reviews by TrustYou

Hotel badges

  • Business Hotel
  • City Hotel
  • Luxury Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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