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Information about Mercure Vienna First Hotel

The Mercure Vienna First hotel is your exclusive residence in the heart of Vienna, just a stone's throw from St. Stephan's Cathedral and Hofburg Imperial Palace. The boutique hotel, with its friendly atmosphere and exceptional style, has 49 air-conditione d rooms with free WIFI and satellite TV. Enjoy the special ambience created by the perfect mix of history and modernity. Schwedenplatz and Stephansplatz U-Bahn stations are just a few minutes' walk away.

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Services of Mercure Vienna First Hotel

  • Wheelchair accessible – no
  • Guests are provided with free hand sanitizer
  • Commonly-touched surfaces are cleaned with disinfectant
  • Valet parking (surcharge)
  • Smoke-free property
  • Concierge services
  • Elevator
  • Express check-out
  • Restaurant
  • Service animals not allowed
  • Individually-wrapped food options are available
  • Offsite parking discounted rates available
  • Individually-wrapped food options are available for breakfast
  • Laundry facilities
  • Property confirms they are implementing guest safety measures
  • Social distancing measures are in place
  • Snack bar/deli
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • No rollaway/extra beds available
  • Luggage storage
  • 24-hour front desk
  • Free WiFi
  • Business center
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Multilingual staff
  • Television in common areas
  • Masks are available to guests
  • Staff wears personal protective equipment
  • Free newspapers in lobby
  • Shield between guests and staff in main contact areas
  • Porter/bellhop
  • Contactless check-out is available
  • Property confirms they are implementing enhanced cleaning measures
  • Computer station
  • Protective clothing is available to guests
  • Property is cleaned with disinfectant
  • Airport transportation (surcharge)
  • Contactless check-in is available
  • Temperature checks are available to guests
  • Breakfast available (surcharge)
  • Gloves are available to guests
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Safe-deposit box at front desk
  • Pets not allowed
  • Tours/ticket assistance

Address

Desider Friedmann Platz 2

Customers rating

82
593 reviews by TrustYou

Hotel badges

  • Boutique Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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