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Information about Graben Hotel

Near St. Stephen's Cathedral

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting (surcharge).With a stay at Graben Hotel, you'll be centrally located in Vienna, steps from Plague Column and within a 5-minute walk of Stephansplatz. This 4-star hotel is 1.1 mi (1.7 km) from Vienna State Opera and 1.5 mi (2.4 km) from Mozart Figarohouse.Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.Satisfy your appetite for lunch or dinner at Trattoria Santo Stefano, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours).

Services of Graben Hotel

  • Non-smoking rooms
  • Tour desk
  • Breakfast in the room
  • Valet parking
  • Lift
  • Staff follow all safety protocols as directed by local authorities
  • Air conditioning
  • Internet services
  • Shuttle service (additional charge)
  • Fax/photocopying
  • WiFi
  • Currency exchange
  • Walking tours
  • Smoke alarms
  • Pets allowed
  • Cashless payment available
  • Airport shuttle (additional charge)
  • Physical distancing in dining areas
  • Lockers
  • WiFi available in all areas
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Concierge service
  • Heating
  • Guest accommodation is disinfected between stays
  • CCTV in common areas
  • Business centre
  • Allergy-free room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Guest accommodation sealed after cleaning
  • Airport shuttle
  • Express check-in/check-out
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Room service
  • Parking
  • 24-hour front desk
  • 24-hour security
  • Packed lunches
  • Restaurant
  • Fire extinguishers
  • Meeting/banquet facilities
  • Luggage storage
  • Special diet menus (on request)
  • Safety deposit box
  • Soundproof rooms
  • Free WiFi
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Car hire
  • Dry cleaning
  • Non-smoking throughout
  • Temporary art galleries
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Live music/performance
  • Ironing service
  • Laundry

Address

Dorotheergasse 3

Customers rating

86
421 reviews by TrustYou

Hotel badges

  • City Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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