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Information about Das Hotel Stern Hotel

Situated in the very centre of Sankt Gilgen and just 200 metres from Lake Wolfgang’s shore. All rooms are equipped with an LED TV with cable channels, a fridge, an electric kettle, and a bathroom with shower, free toiletries, bathrobes and a hairdryer. Some rooms boast a balcony, some rooms have a view of the Mozart fountain and some have courtyard view. Public parking spaces are available 150 metres from the hotel and guests receive a parking ticket at a security deposit. Covered parking spaces are available for motorbikes and bicycles. Pets receive their own bed, bowl and biscuits. A Christmas market is right outside in December. The international school and the Zwölferhorn Cable Car a 4-minute walk away, and the bus station is a 5-minute walk away. A ferry station is 200 metres away. Mozart’s mother’s birthplace is just 150 metres from the hotel.

Please inform Das Hotel Stern in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Towels and linen will be changed every 3 days. Please inform the hotel in advance if you arrive after 15:00. You will then receive a password for the keybox placed next to the entrance. Contact details can be found on the booking confirmation. The upgrade to the double room with balcony can be done upon request and costs 15 €.

Services of Das Hotel Stern Hotel

  • Hand sanitizer in guest accommodation and key areas
  • Mini-market on site
  • Daily housekeeping
  • Pets allowed
  • Fishing
  • Face masks for guests available
  • Cashless payment available
  • Newspapers
  • Books, DVDs, music for children
  • Heating
  • Parking
  • Process in place to check health of guests
  • Special diet menus (on request)
  • Trouser press
  • Gift shop
  • Contactless check-in/check-out
  • Snorkelling
  • Free parking
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Laundry
  • Security alarm
  • Horse riding
  • Diving
  • WiFi
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Shared lounge/TV area
  • Non-smoking rooms
  • Hiking
  • Kid-friendly buffet
  • ATM/cash machine on site
  • Ironing service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Luggage storage
  • CCTV outside property
  • Cycling
  • Physical distancing in dining areas
  • Children television networks
  • Staff follow all safety protocols as directed by local authorities
  • WiFi available in all areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Barber/beauty shop
  • Express check-in/check-out
  • 24-hour security
  • Non-smoking throughout
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing rules followed
  • Private check-in/check-out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Canoeing
  • Invoice provided
  • Water sport facilities (on site)
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Windsurfing
  • Internet services
  • Shoeshine
  • First aid kit available
  • Access to health care professionals

Address

Mozartplatz 3

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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