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Information about Cool Mama Hotel

Newly opened in January 2017, Cool Mama offers individual accommodation in Salzburg, 150 metres from Salzburgarena and 200 metres from MesseZentrum Exhibition Center Salzburg. Free WiFi is offered throughout the property. Each room offers modern facilities, including a 55-inch flat-screen TV, a Nespresso coffee machine, an LED rain shower and high quality cosmetic products. Guests can enjoy panoramic views of the city Salzburg and surrounding. On the top floors of Cool Mama you find the Jägerstüberl restaurant, the 360 degree Panorama Sky Restaurant and the Sky Terrace (reservation needed), offering panoramic views of the city with fortress Hohensalzburg and the surrounding area with Gaisberg mountain, Untersberg mountain and the Tennen and Hagen mountain range. The nearest airport is Salzburg W.A. Mozart Airport, which is 6 km from the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that an early reservation is needed for the Jägerstüberl, Panorama Sky Restaurant and the Sky Terrace, otherwise a table cannot be guaranteed.

Services of Cool Mama Hotel

  • Internet services
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Safety deposit box
  • Tour desk
  • Daily housekeeping
  • Non-smoking rooms
  • Air conditioning
  • Special diet menus (on request)
  • Meeting/banquet facilities
  • Restaurant
  • Room service
  • Hand sanitizer in guest accommodation and key areas
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Trouser press
  • Lift
  • Non-smoking throughout
  • CCTV outside property
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Dry cleaning
  • Designated smoking area
  • Sun terrace
  • Soundproof rooms
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Face masks for guests available
  • Terrace
  • Laundry
  • Ironing service
  • Cashless payment available
  • Smoke alarms
  • Allergy-free room
  • Shared lounge/TV area
  • Free WiFi
  • Fax/photocopying
  • Heating
  • Luggage storage
  • Guest accommodation is disinfected between stays
  • 24-hour front desk
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Parking on site
  • Parking
  • First aid kit available
  • Facilities for disabled guests
  • Thermometers for guests provided by property
  • Bar
  • CCTV in common areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • WiFi
  • Snack bar
  • Fitness centre
  • Private parking
  • Garden
  • Physical distancing in dining areas
  • WiFi available in all areas
  • Concierge service
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus

Address

Josef-Brandstätter-Straße 1

Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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