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Information about Smoky Cape Retreat Hotel

Featuring a tennis court and outdoor swimming pool, Smoky Cape Retreat is situated in a beautiful natural setting surrounded by wildlife. All rooms include air conditioning and tea/coffee making facilities. Smoky Cape Retreat is situated in Arakoon, between the Smoky Cape Lighthouse and the Historic Trial Bay Gaol. It is a short 5-hour drive from both Sydney and the Gold Coast, offering an ideal half-way stop. Each suite has a flat-screen TV, heating and refrigerator. Two of the suites have a 2-person spa bath that looks onto a private courtyard, while the other suite features a separate lounge area and an en suite bathroom with shower over the bath.

This property will not accommodate hen, stag or similar parties. Please inform Smoky Cape Retreat in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Smoky Cape Retreat is happy to accommodate small dogs for an additional charge. If you plan to bring your dog, please contact Smoky Cape Retreat in advance, using the contact details found on the booking confirmation.

Services of Smoky Cape Retreat Hotel

  • Facilities for disabled guests
  • CCTV outside property
  • CCTV in common areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Parking on site
  • Hand sanitizer in guest accommodation and key areas
  • Guests have the option to reuse towels
  • Heating
  • Parking
  • WiFi
  • Property is cleaned by professional cleaning companies
  • Garden
  • Private parking
  • Tennis court
  • Cashless payment available
  • Access to health care professionals
  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • Guest accommodation sealed after cleaning
  • Outdoor pool (all year)
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Pets allowed
  • Free parking
  • Invoice provided
  • Physical distancing in dining areas
  • Swimming Pool
  • Outdoor pool
  • Non-smoking rooms
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing rules followed
  • Free WiFi
  • Internet services
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Salt-water pool
  • Guests can opt-out of daily cleaning service
  • Contactless check-in/check-out
  • Air conditioning
  • Guest accommodation is disinfected between stays
  • BBQ facilities

Address

1 Cockatoo Place

Customers rating

90
180 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
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  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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