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Information about Grand Hotel

Just 2 minutes’ walk from Newcastle Beach, Grand Hotel features a restaurant, a bar and free WiFi. It offers rooms with a flat-screen TV. Grand Hotel Newcastle is a 10 minute shuttle ride from Newcastle Train Station. Stockton Beach and Newcastle Airport are each a 25-minute drive away. All rooms include desk, a wardrobe and a refrigerator. Each room has a private bathroom with a hairdryer and free toiletries. Some rooms also have a private balcony. You can enjoy a drink in the bar after a long day of sightseeing. The bistro offers pub-style meals including chicken schnitzel, steak, pasta and burgers.

Please note that the bars and restaurant are closed on Sundays and public holidays. They will also be closed over the Easter long weekend. Guests will receive information on how to access the building and their room prior to their arrival. All guests must sign the property's Terms of Stay. Please note the reception hours are as follows: - Monday-Saturday 7:30-21:00 - Closed Sundays and Public Holidays If you expect to arrive outside reception opening hours or on a Sunday/public holiday, please inform Grand Hotel in advance, using the contact details found on the booking confirmation. Please note that there is a 4% charge when you pay with an American Express credit card. Please note that this property does not accept payments with Diners credit cards. Guests under the age of 18 can only check in with a parent or official guardian.

Services of Grand Hotel

  • Physical distancing rules followed
  • Process in place to check health of guests
  • Air conditioning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Luggage storage
  • Bar
  • Food can be delivered to guest accommodation
  • Non-smoking rooms
  • Daily housekeeping
  • Free WiFi
  • Internet services
  • Family rooms
  • Face masks for guests available
  • Contactless check-in/check-out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Beach
  • ATM/cash machine on site
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • WiFi available in all areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Evening entertainment
  • Hand sanitizer in guest accommodation and key areas
  • WiFi
  • Heating
  • Guest accommodation sealed after cleaning
  • Restaurant
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Designated smoking area
  • Property is cleaned by professional cleaning companies
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Physical distancing in dining areas

Address

32 Church St

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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