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Information about Crown Promenade Hotel

Keeping everyone safe including our guests, employees and the broader community is our priority at Crown. In line with Government requirements, we advise that guests over the age of 16 wishing to visit and stay at Crown and staff working at Crown will need to be fully vaccinated. Each Crown property will request official proof of vaccination or medical contraindication certificate from each of these visitors upon arrival to the complex. Entry may be denied if official proof of vaccination or a medical contraindication certificate cannot be presented. Please review our websites for updates regarding current Government requirements for visitors to the Crown complexes. https://www.crownmelbourne.com.au/ https://www.crownperth.com.au/ Stylish, relaxed and contemporary, Crown Promenade Hotel is located in Melbourne's vibrant Southbank entertainment precinct. Spacious rooms and fantastic views are only the beginning. Eat and drink in style at Mesh restaurant or Tonic bar, relax by the pool at the Deck Leisure centre or take the air-bridge to the exciting Crown Entertainment Complex. Choose from a wide array of Crown's 40 restaurants and bars or immerse yourself in world class shopping.

Services of Crown Promenade Hotel

  • Fax/photocopying
  • Physical distancing in dining areas
  • Valet parking
  • Dry cleaning
  • Face masks for guests available
  • Invoice provided
  • Non-smoking throughout
  • Physical distancing rules followed
  • Lift
  • Luggage storage
  • Swimming Pool
  • Food can be delivered to guest accommodation
  • Laundry
  • Air conditioning
  • Heating
  • Parking on site
  • Internet services
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • Car hire
  • Indoor pool (all year)
  • Kid meals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property is cleaned by professional cleaning companies
  • Room service
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi
  • First aid kit available
  • Massage
  • ATM/cash machine on site
  • Restaurant
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Spa and wellness centre
  • Breakfast takeaway containers
  • Concierge service
  • Indoor pool
  • Smoke alarms
  • Facilities for disabled guests
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Trouser press
  • 24-hour front desk
  • Sauna
  • Cashless payment available
  • Bar
  • Express check-in/check-out
  • Non-smoking rooms
  • Breakfast in the room
  • Contactless check-in/check-out
  • Terrace
  • 24-hour security
  • Daily housekeeping
  • Free WiFi
  • Kid-friendly buffet
  • Ironing service
  • Family rooms
  • Hot tub/Jacuzzi
  • Safety deposit box
  • Pool/beach towels
  • Hand sanitizer in guest accommodation and key areas
  • Currency exchange
  • Meeting/banquet facilities
  • Casino
  • Staff follow all safety protocols as directed by local authorities
  • VIP room facilities
  • Parking
  • Business centre
  • Bridal suite
  • Designated smoking area
  • Tour desk
  • Fitness centre
  • Guest accommodation sealed after cleaning
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Newspapers
  • CCTV in common areas
  • Access to health care professionals

Address

8 Whiteman Street

Customers rating

89
2097 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Romantic Hotel
  • Business Hotel
  • Wellness Hotel
  • City Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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