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Information about Trilogy Surfers Paradise Hotel

Set amongst tropical gardens with a heated outdoor swimming pool, these apartments are only 300 metres from Surfers Paradise Beach and 5 minutes’ walk from shopping, nightlife, restaurants and cafés. Each apartment at Trilogy Surfers Paradise is air-conditioned and features a fully equipped kitchen with granite work surfaces and stainless steel appliances. All units have balconies. Facilities at Trilogy Surfers Paradise Apartments include a covered BBQ area, sauna and spa pool. Guests have access to a fitness centre. Free covered car parking is provided. Seaworld is only a 5-minute drive from Trilogy Apartments Gold Coast. Dreamworld, Movie World and Wet 'n' Wild are within a 25-minute drive.

Please inform Trilogy Surfers Paradise in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of AUD 300 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Services of Trilogy Surfers Paradise Hotel

  • Parking
  • Heated pool
  • Children television networks
  • First aid kit available
  • Library
  • Use of cleaning chemicals that are effective against Coronavirus
  • Pool/beach towels
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • CCTV in common areas
  • BBQ facilities
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Fence around pool
  • Family rooms
  • Guest accommodation sealed after cleaning
  • Golf course (within 3 km)
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • Sun terrace
  • Lift
  • Property is cleaned by professional cleaning companies
  • Sauna
  • Designated smoking area
  • Invoice provided
  • Non-smoking throughout
  • Physical distancing rules followed
  • Outdoor pool (all year)
  • Free WiFi
  • Board games/puzzles
  • Tour desk
  • Smoke alarms
  • Cashless payment available
  • Garden
  • Air conditioning
  • Private parking
  • Internet services
  • Outdoor pool
  • Swimming Pool
  • Heating
  • WiFi
  • Fax/photocopying
  • Fitness centre
  • Free parking
  • Non-smoking rooms
  • Express check-in/check-out
  • On-site parking
  • Shallow end

Address

21-31 Cypress Avenue

Customers rating

82
251 reviews by TrustYou

Hotel badges

  • City Hotel
  • Beach Hotel
  • Wellness Hotel
  • Family Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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