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Information about ibis Melbourne Swanston Street Hotel

Near Queen Victoria Market

Due to COVID-19, this property’s food and beverage options may be limited.Ibis Melbourne Swanston Street Hotel is in the heart of Melbourne, within a 5-minute walk of Lygon Street and Melbourne City Baths. This hotel is 0.3 mi (0.5 km) from University of Melbourne and 0.6 mi (1 km) from Royal Exhibition Building.Make yourself at home in one of the 235 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.This hotel has 5 floors in 1 building and offers designated smoking areas.Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Services of ibis Melbourne Swanston Street Hotel

  • Smoke alarms
  • Library
  • Process in place to check health of guests
  • Express check-in/check-out
  • Dry cleaning
  • WiFi
  • Private check-in/check-out
  • Lift
  • Fitness centre
  • Safety deposit box
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Contactless check-in/check-out
  • Fire extinguishers
  • Physical distancing in dining areas
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Non-smoking throughout
  • Facilities for disabled guests
  • Ticket service
  • Air conditioning
  • On-site parking
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Family rooms
  • Luggage storage
  • Designated smoking area
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Business centre
  • Non-smoking rooms
  • Ironing service
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Sun terrace
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

609 Swanston Street

Customers rating

79
3845 reviews by TrustYou

Hotel badges

  • City Hotel
  • Boutique Hotel

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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