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Information about Jacaranda House Garden Retreat Hotel

Located in Kenmore, just 10km from Brisbane city, the fully self-contained Jacaranda House Garden Retreat apartment features a private entrance, contactless self check-in, free on-street parking, free WiFi, free guest toiletries and a private courtyard with a dining setting and garden views. Your kitchen includes a stove, microwave, toaster, kettle, coffee plunger, blender, refrigerator, and freezer. All kitchenware, bed linen and towels are provided. There is a private bathroom with guest toiletries, a 3-person dining setting, lounge room and private laundry with front loader washing machine and small starter supply of complimentary laundry detergent. Your apartment is open plan with a queen bed and a second bedroom with double bed. Some room rates include continental breakfast. Breakfast provisions including cereals, milk, fruit, tea and coffee are provided for you to prepare your breakfast and will be in your room on arrival. Special requests are not offered. Jacaranda House Garden Retreat is 33 km from Margate and 35 km from Redcliffe. The nearest airport is Brisbane Airport, 21 km from the property.

This property will not accommodate hen, stag or similar parties. Please inform Jacaranda House Garden Retreat in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. A damage deposit of AUD 150 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The damage deposit will be charged for any damage incurred, including, removal/theft of items from the property. A $50 excess cleaning charge will be made where guests leave the room in an excessively untidy state, including failure to wash and put away you own dishes and dispose of your own rubbish. Managed by a private host

Services of Jacaranda House Garden Retreat Hotel

  • Free parking
  • Non-smoking rooms
  • Board games/puzzles
  • Physical distancing in dining areas
  • Adult only
  • Non-smoking throughout
  • Terrace
  • Physical distancing rules followed
  • Express check-in/check-out
  • Cashless payment available
  • Hiking
  • Free WiFi
  • Heating
  • Internet services
  • Parking
  • Air conditioning
  • Parking on site
  • Guest accommodation is disinfected between stays
  • Key access
  • Contactless check-in/check-out
  • Private check-in/check-out
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Garden
  • Laundry
  • Golf course (within 3 km)
  • WiFi
  • Accessible parking
  • WiFi available in all areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Cycling
  • Street parking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Smoke alarms
  • Guest accommodation sealed after cleaning
  • Adult only
  • Fire extinguishers
  • Linens, towels and laundry washed in accordance with local authority guidelines

Address

Wongabel Street

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During the booking process you will be offered all the services you can add:
  • Our support packs
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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