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Information about Chill Backpackers Hostel

Situated only 250 metres from Roma Street bus and train terminal, Chill Backpackers features a rooftop terrace with city and river views. There are free daily movies in the movie room. Chill Backpackers Brisbane offers 24-hour reception, a fully equipped stainless steel guest kitchen, and an internet café with fax, printing, Skype and Wi-Fi access. Each room is air-conditioned and private rooms are available. Hairdryers are included in the female dormitory rooms. All linen and blankets are provided free of charge. Guests have access to a TV/games room and a shared laundry with washers, dryers and ironing facilities. There is safety deposit box at reception and free luggage storage is provided. Brisbane’s South Bank is only 800 metres away. Streets Beach is less than 2 km from Chill Backpackers.

Please inform Chill Backpackers in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. All guests checking into dormitory style accommodation must have full size backpackers luggage which is 65L or above. Please note that guests are required to present a valid government-issued photo ID upon check-in. The hostel does not accept bookings from stag/hen parties. Any such bookings will be cancelled and no refund given. Please note that car parking is limited and subject to availability. If you are arriving by car, please contact Chill Backpackers for more information, using the contact details found on the booking confirmation Please note that a AUD 1.50 charge applies for payments under the value of $150 which are made with credit card. There is a 1% charge for payments which are AUD 150 or more which are paid with a credit card. The hotel reserves the right to pre-authorise credit cards prior to arrival. Please note that the property provides free on-site parking, but conditions and height restrictions apply. Any requests can be done via email.

Services of Chill Backpackers Hostel

  • Billiards
  • Evening entertainment
  • Laundry
  • Security alarm
  • Games room
  • Shared kitchen
  • Guest accommodation sealed after cleaning
  • CCTV outside property
  • 24-hour security
  • CCTV in common areas
  • Free WiFi
  • Parking
  • First aid kit available
  • Smoke alarms
  • Parking on site
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • Movie nights
  • Fax/photocopying
  • Free parking
  • WiFi available in all areas
  • Lockers
  • Private parking
  • Vending machine (snacks)
  • Cashless payment available
  • WiFi
  • Garden
  • Board games/puzzles
  • Vending machine (drinks)
  • Non-smoking rooms
  • Air conditioning
  • Terrace
  • Lift
  • Daily housekeeping
  • Table tennis
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Internet services
  • Hand sanitizer in guest accommodation and key areas
  • Sun terrace
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Luggage storage
  • Fire extinguishers
  • Safety deposit box
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Delivered food is securely covered
  • Shared lounge/TV area
  • Designated smoking area
  • Entertainment staff
  • Pub crawls


328 Upper Roma Street

Customers rating

301 reviews by TrustYou

Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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