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Information about Sanctuary Lakes Fauna Retreat Hotel

Located in Hervey Bay (Urangan), Sanctuary Lakes Fauna Retreat is within a 15-minute walk of Urangan Pier and Hervey Bay Botanic Garden. This aparthotel is 0.3 mi (0.5 km) from Esplanade and 1.1 mi (1.8 km) from Reefworld Aquarium.Grab a bite from the snack bar/deli serving guests of Sanctuary Lakes Fauna Retreat.Featured amenities include express check-in, laundry facilities, and a library. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 36 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private patios. Conveniences include microwaves and electric kettles, and housekeeping is provided weekly.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This aparthotel also features complimentary wireless Internet access, tour/ticket assistance, and a picnic area.

Services of Sanctuary Lakes Fauna Retreat Hotel

  • Playground on site
  • Golf lessons available nearby
  • No elevators
  • Pets not allowed
  • Swimming pool
  • Garden
  • Snack bar/deli
  • Front desk (limited hours)
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-out is available
  • Golfing nearby
  • Property uses a professional cleaning service
  • Picnic area
  • Laundry facilities
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Library
  • Terrace
  • Social distancing measures are in place
  • Free self parking
  • Smoke-free property
  • Airport transportation (surcharge)
  • Tours/ticket assistance
  • Barbecue grill(s)
  • No rollaway/extra beds available
  • No alcohol served onsite
  • Events/parties not allowed
  • Number of outdoor pools - 1
  • Express check-in
  • Professional property host/manager
  • Property is cleaned with disinfectant
  • Free WiFi
  • Grocery/convenience store
  • Wheelchair accessible – no

Address

1 Shell Street

Customers rating

85
574 reviews by TrustYou

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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