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Information about Charlton on The Esplanade Apartaments

Located Hervey Bay, Charlton on The Esplanade is a four star rated, fully self contained apartment resort offering an outdoor swimming pool and BBQ area. Charlton on The Esplanade is located directly opposite the Torquay Surf Club and patrolled beach and is in easy walking distance to a range of local shops, restaurants Each apartment has its own private balcony with seating to enjoy the amazing ocean views, lush tropical gardens, outdoor swimming pool, gazebo and barbecue area. All accommodation at Charlton on The Esplanade features modern furnishings and a fully equipped kitchen. Walk-in wardrobes and en suite bathrooms are also included. WiFi internet access is available. The tour desk can arrange tours available in the bay area at no extra charge. Hervey Bay town centre with shopping and cinemas are a 10-minute drive away.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Charlton on The Esplanade in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. This property will not accommodate hen, stag or similar parties. This property is located in a residential area and guests are asked to refrain from excessive noise. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Please note that there is a 1.98% charge when you pay with an American Express credit card.

Services of Charlton on The Esplanade Apartaments

  • Outdoor furniture
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus
  • Parking
  • Hand sanitizer in guest accommodation and key areas
  • Designated smoking area
  • Shallow end
  • WiFi
  • WiFi available in all areas
  • Garden
  • Accessible parking
  • Family rooms
  • Cashless payment available
  • Air conditioning
  • Swimming Pool
  • Express check-in/check-out
  • Heating
  • Beach
  • Non-smoking rooms
  • Key access
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Parking on site
  • Parking garage
  • Free WiFi
  • Pool with view
  • Internet services
  • BBQ facilities
  • Physical distancing rules followed
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Invoice provided
  • Sun loungers or beach chairs
  • Lift
  • Free parking
  • Salt-water pool
  • Beachfront
  • Outdoor pool
  • Private parking
  • Tour desk
  • Swimming pool
  • Fence around pool
  • CCTV outside property
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Smoke alarms
  • Fire extinguishers
  • Outdoor pool (all year)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available

Address

451-452 Charlton Esplanade, Torquay

Customers rating

84
272 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Family Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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