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Information about Hotel Neptuno

Comfortable rooms with free WiFi are offered in Mar del Plata, only 100 metres from Colon Square and 200 metres from Bristol Beach and the casino building, a major city landmark. Rooms at Neptuno feature private bathrooms with baths and towels. Some rooms are also equipped with air conditioning and flat-screen TVs. At Hotel Neptuno you will find a 24-hour front desk and a bar. Other facilities offered include a shared lounge, a ticket service and a tour desk. The hotel is 6.5 km from Punta Mogotes, 900 m from Museo del Mar and 800 m from Juan Carlos Castagnino Municipal Museum of Art.

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodation and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Services of Hotel Neptuno

  • Private check-in/check-out
  • Airport shuttle (additional charge)
  • Tour desk
  • Concierge service
  • Snack bar
  • Family rooms
  • Facilities for disabled guests
  • Guest accommodation sealed after cleaning
  • Air conditioning
  • Ticket service
  • WiFi available in all areas
  • Process in place to check health of guests
  • Currency exchange
  • Soundproof rooms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Lift
  • Luggage storage
  • Access to health care professionals
  • Bar
  • Property is cleaned by professional cleaning companies
  • Safety deposit box
  • First aid kit available
  • Thermometers for guests provided by property
  • Daily housekeeping
  • Internet services
  • Heating
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Laundry
  • Fax/photocopying
  • WiFi
  • Private parking
  • 24-hour front desk
  • Shared lounge/TV area
  • Non-smoking rooms
  • Special diet menus (on request)
  • Airport shuttle
  • Shuttle service (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Cashless payment available
  • Breakfast in the room
  • Parking
  • Room service
  • Allergy-free room
  • Hand sanitizer in guest accommodation and key areas

Address

Alte. Brown 1959

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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