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Information about Koten Hotel

Just 8 blocks from Plaza Serrano’s designer shops and cafes, Koten offers rooms in the exclusive Palermo Soho district. It is just 150 metres from the Rural Exhibition Centre. The property offers WiFi in all rooms. Koten Hotel is conveniently located just 2 blocks from Plaza Italia Subway Station, and within 5 minutes’ walk of bus stops. Reception can organize bicycle rental. All rooms at Koten Hotel have private bathrooms with showers. A continental breakfast with croissants, juices and dulce de leche can be enjoyed at the bar. Shuttles to Jorge Newbery Airport, 2.6 km away, are offered for an extra fee. Free maps are available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodation and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Services of Koten Hotel

  • Process in place to check health of guests
  • WiFi
  • Safety deposit box
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • Tour desk
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Daily housekeeping
  • Face masks for guests available
  • Non-smoking throughout
  • Ticket service
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Luggage storage
  • Delivered food is securely covered
  • Airport shuttle (additional charge)
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Güemes 4651

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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