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Information about Hotel Ignea

Offering a 15 metre long indoor heated pool and an on site restaurant, Hotel Ignea is located in Caviahue. Free WiFi access is available in this hotel. Guests can relax in the comfortable lounges with wide windows, and enjoy a drink in the snack bar. With a minimalistic and chic décor, rooms at Hotel Ignea are fitted with a flat-screen cable TV, minibar and safety deposit box. Featuring a bathtub, private bathrooms also come with free toiletries and a hairdryer. All rooms offer views either of the lake or the mountains. Other facilities offered at the property include meeting facilities and a well-equipped games room. An array of activities can be enjoyed on site or in the surroundings, including skiing, cycling and horse riding. Caviahue Ski Lifts are 2 km away.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please note that the staircase in the Maisonette unit does not have protection, therefore the property does not recommend it for children under 7 years old. Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodation and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Services of Hotel Ignea

  • Fitness centre
  • Use of cleaning chemicals that are effective against Coronavirus
  • Shared lounge/TV area
  • Meeting/banquet facilities
  • Breakfast takeaway containers
  • Kids' club
  • Heated pool
  • Garden
  • Solarium
  • Physical distancing in dining areas
  • Sun terrace
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Movie nights
  • Swimming Pool
  • Luggage storage
  • Free parking
  • Delivered food is securely covered
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Room service
  • Restaurant
  • Terrace
  • Kid meals
  • Pool/beach towels
  • Board games/puzzles
  • Special diet menus (on request)
  • Infinity pool
  • Tour desk
  • Games room
  • On-site parking
  • Non-smoking rooms
  • Contactless check-in/check-out
  • WiFi
  • Snack bar
  • Family rooms
  • Cashless payment available
  • Private parking
  • Pool with view
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Children television networks
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Food can be delivered to guest accommodation
  • Indoor pool (seasonal)
  • Face masks for guests available
  • Indoor pool (all year)
  • Indoor pool
  • Non-smoking throughout
  • Thermometers for guests provided by property
  • Ski storage
  • Table tennis
  • Heating
  • Skiing
  • Packed lunches
  • Guest accommodation is disinfected between stays
  • Free WiFi
  • Massage
  • Physical distancing rules followed
  • Internet services
  • WiFi available in all areas
  • Bar
  • Canoeing
  • Fence around pool
  • First aid kit available
  • Access to health care professionals

Address

Avenida Quimey-co Sin Numero

Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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