After we gave a break due to the Covid-19 pandemic that influenced the whole world, we continue our journey from where we left off with improved hygiene standards.
We have created a summary version of our travel experience map consisting of more than 90 touchpoints in order to see the new measures we have taken at a glance.
We firstly would like to thank to all Directorates, especially Ground Operations, Cabin Services, Catering and In-flight Products, Customer Solutions, Corporate Marketing and Distribution Channels, which ensure that the measures are taken and announced to our passengers.
We will always continue to implement innovations that will improve the customer experience on the way to become the most reliable and preferred airline in the world.
Business Class seats were specially designed to take passenger comfort to the highest level, with special features such as in-chair massage, reading lamp, power supply, and the facility to screen off your own private area as well as seats that open up into a 188 cm bed. Passengers can also avoid airport queues by checking in at one of their dedicated Business Class counters. You also receive extra baggage allowances and you can collect your baggage quicker after the flight, thanks to your Business Class priority baggage tag. Your trip will be a wonderful experience, with award winning Turkish and world cuisine and the latest in-flight entertainment system, you can enjoy the latest films, music playlists, and specially made documentaries about your country of destination.
Enjoy the comfort of Economy Class on short and long-haul flights, with seats that have 78 cm of leg-room and can recline up to 18.5 cm featuring adjustable head and foot supports. Choose Economy Class and savour the pleasure of travelling in comfort as you experience our comprehensive meal service, comfortable seating with extra leg-room and an inflight entertainment system. Our Economy Class provides you with one of the best inflight entertainment system, from classical music to pop, action movies to comedy, games and news channels.
Turkish airlines offers its passengers, the finest award-winning Turkish dishes and world cuisine, all prepared using fresh, seasonal ingredients. As well as a hot/cold breakfast and main meal services, a snack service with a variety of sandwiches and cakes is also available. Everything is prepared with the health and personal choices of the passengers in mind, and there is a variety of options to suit all requirements.
You won’t notice the time passing during your flight! The inflight entertainment system has been enhanced, by adding the latest media there is something for all tastes and you will find yourself enjoying the journey even more with the best in entertaining films, music and games. Each seat is equipped with a personal LCD screen and USB & Ethernet connection ports. Live TV and Internet are available on selected flights, keeping you updated with everything taking place 30,000 feet below.
The Turkish Airlines Lounge Istanbul is located in Istanbul Airport. The lounge offers an irresistible selection of mouth-watering dishes as well as private rooms in which passengers can stretch out, rest and even shower. The lounge also includes a library, billiards hall, children’s play areas overseen by a supervisor, movie theatre and a Media and News Centre equipped with free Wi-Fi.
Touristanbul is a special guided free tour service offered to Turkish Airlines international transit passengers, who has a layover more than 6 hours. Participants may also take advantage of free breakfast and/or lunch services during the tour which are all compliments of Turkish Airlines. We provide a selection of tours with varying handpicked destinations and durations along with classic cultural sites such as the Grand Bazaar, the Basilica Cistern and the Galata Tower. The schedule changes daily and is designed to last 6 hours or more.