Privacy and Cookies Policy

1. What is a cookie?

A cookie is a piece of data that is stored on a computer, tablet or mobile when you browse the Internet so that computer, tablet or mobile ("device") can be recognised at a later time. Cookies placed by us, our commercial partners or other third parties when you visit this website do not recognise you personally as an individual; they only recognise the device you are using. Cookies do not harm your device in any way but they do allow for several important features on the website, for instance, they allow you to make bookings and return to pages that you have searched. They also help to keep the website secure, remember your preferences and personalise content on the website so that it is more relevant to you.

For more information on the different types of cookies placed on your devices when you visit this website, please see our cookies policy.

It is your choice whether or not you have cookies placed on your device and you can easily control the placement of cookies. For specific information about managing and controlling cookies, please refer to managing cookies.

Why do we have a cookies policy?

We have implemented a cookies policy as part of our initiative to comply with recent legislation but also to make sure that we are open and clear with you about what happens when you come onto this website.

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2. Our cookies policy

To make full use of this website, and your device computer, tablet or mobile ("device") when you browse the Internet you should accept cookies as much online functionality has been developed specifically to only work via the use of cookies. It is important to note that cookies placed via this website do not store any of your personal or sensitive information (such as your name, address or payment details).

In order to make the information on cookies in this policy clearer for you, we have split the cookies into 5 categories:

  • Essential cookies

    These cookies are essential as they enable you to move around the website and use its features (for instance, they allow you to access secure areas of the website). Without these cookies, services you have requested (such as use of the shopping baskets or access to your orders) could not be provided.

    We have listed for you below the main 'essential cookies' used with an explanation of what thay are used for:

    List of strictly necessary cookies >

  • Performance cookies

    These cookies collect information about how you use the website (for instance which pages you visit most often and if you get error messages from web pages). The information aggregated from these cookies is only ever used to improve how the website works.

    Many of these cookies are third parties cookies but we have listed for you below the main 'performance cookies' used with an explanation of what they are used for:

    List of performance cookies >

  • Functionality cookies

    These cookies remember the choices that you have made on the website (such as the different searches you have made) and provide enhanced, more personalised features. They may also be used to provide services you have requested (such as watching a video or commenting on a blog). These cookies cannot tell us how you move around other websites, only this website.

    We have listed for you below the main 'functionality cookies' we use with an explanation of what we use them for:

    List of functionality cookies >

  • Advertising cookies

    These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign.

    These cookies are usually third parties cookies.

  • Third party cookies (i.e. cookies that we do not place on your device)

    When you visit this website, some cookies will not be placed by us but will be placed by third parties. For example, if you click on a third party's advertisement that appears on the website (i.e. that is advertising a product that is not sold by us), that third party may place cookies on your device. We have a business relationship with these third parties but we do not place the cookies. We would therefore suggest that you look at those third parties' websites for more information about the cookies they place and how you can manage them.

    Some third parties that may place cookies on your computer include:

    List of third party cookies >

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3. Managing cookies


What happens if I don't allow cookies?

If cookies aren't enabled on your computer, tablet or mobile ("device"), your experience on the website may be limited (for instance, you may not be able to browse fully and freely or add products to your basket and purchase them).

How do I disable/enable cookies?

In order to disable/enable cookies from your device, you will need to do this via your Internet browser. We have explained how you may manage cookies on your computer via some of the main Internet browsers below. For information on how to manage cookies your tablet and/or mobile, please consult your documentation or online help files.

  • Google Chrome
    • In the settings menu, select 'show advanced settings' at the bottom of the page
    • Select the 'content settings' button in the privacy section
    • The top section of the page that then appears tells you about cookies and allows you to set the cookies you want. It also allows you to clear any cookies currently stored.

  • Mozilla Firefox
    • In the tools menu, select 'options'
    • Select the privacy tab in the options box
    • From the dropdown choose, 'use custom settings for history'. This will bring up the options for cookies and you can choose to enable or disable them by clicking the tickbox.

  • Internet Explorer 6+
    • In the tools menu, select 'Internet options'
    • Click the privacy tab
    • You will see a privacy settings slider which has six settings that allow you to control the number of cookies that will be placed: Block All Cookies, High, Medium High, Medium (default level), Low, and Accept All Cookies.

  • Safari browser
    • In the settings menu, select the 'preferences' option
    • Open the privacy tab
    • Select the option you want from the 'block cookies' section

  • All other browsers

    For information on how to manage cookies via other browsers, please consult your documentation or online help files.


How do I disable/enable third party cookies?

Third party cookies are not placed by us. We would therefore suggest that you look at those third parties' websites for information about the cookies they place and how you can manage them.

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