United Kingdom (UK)
London Gatwick Airport, West Sussex, RH6 0NP, UK
44
(0)870 000 2468
None
gatwick_feedback@baa.com
www.gatwickairport.com
The airport is located 45km (28 miles) south of London
GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)
2
There is a free Transit train, which links the North and South terminals 24 hours a day.
The airport is linked to the M23 motorway. Turn off at junction 9 and follow signs for the airport. London Gatwick is also accessible from the A23 London-Brighton Road.
Each terminal has a short-term car park with direct access to the terminals via covered walkways; these are operated by NCP (tel: (0)870 600 7050; website: www.ncp.co.uk). Long-term parking is also available in car parks further from the terminals; a free shuttle bus runs between the car parks and the terminals. Passengers can book at least 96 hours in advance; this can be done through BAA Advance (tel: (0)870 000 1 000; website: www.baa.com). Valet parking is available and operated by NCP. Chauffeured parking is also available from CPS (tel: (0)870 411 1118; website: www.parkwithcps.com). Vehicle transfer between airports, car valeting/servicing and personal chauffeuring can also be arranged through CPS.
Companies include Avis, Europcar, Hertz, National and Thrifty. Offices are located in designated car rental buildings on the Lower Forecourt Road at both terminals.
Rail: The Gatwick Express train (tel: (0)845 850 1530; website: www.gatwickexpress.co.uk) runs to London Victoria Station (journey time: 30 minutes). There is also a Thameslink (tel: (0)20 7620 6333) service, which runs to London King’s Cross (journey time: 50 minutes) as well as other London stations. Information on all national rail travel is available through the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Road: Limousine: Chauffeur-driven cars are provided by Checker Cars (tel: (0)800 747 737). Coach: There are more than 400 express coach service operating daily from the coach stations at both terminals. The main coach station is located on the ground floor of the South Terminal, with most services operating from here. Principal routes also stop at the North Terminal station. National Express (tel: (0) 870 575 7747; website: www.nationalexpress.com) operate most of the services. National Express no.700 coaches operate to Heathrow Airport, from both terminals. The National Express Shuttle no.025 runs to London Victoria Station. The Gatwick Flyer (tel: (0)1708 730 555) runs to destinations east of London, and coaches operate from the South Terminal station only. There are coach information and ticket desks located in the Arrivals concourse of both terminals. Information on travel to/from the airport is available thought the Airport Travel Line (tel: (0)8705 747 777).
Each Arrivals concourse has an information desk (tel: (0)870 000 2468) where multi-lingual staff are on hand to deal with enquiries 24 hours a day.
Money and communications: Both terminals have bureaux de change and ATMs. There is a post office and a 24-hour Internet café in the South Terminal. Wireless Internet connection is also available in the North Terminal. Eating and drinking: There are many restaurants, bars and cafés located in both terminals. Shopping: There are many shops at the airport, including several duty-free outlets. The airport has also recently introduced a home delivery service and a collection service. More information is available from the BAA Shopping Information Line (tel: (0)800 844 844). Luggage: Left-luggage facilities are available in both terminals. A lost property service is also operated by the Excess Baggage Company (tel: (0)1293 503 162). Other facilities: These include baby changing rooms and showers, a children’s play area, a medical centre offering vaccinations (tel: (0)1293 507 400) and prayer rooms.
There are business facilities, including telephone, fax, photocopy and secretarial services and conference and meeting rooms, at London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070) at the North Terminal. There is one executive lounge in the South Terminal, the Servisair Lounge (tel: (0)870 787 6877), and one in the North Terminal, the Aviance Alexandra Suite (tel: (0)1293 507 203).
Special assistance is available for disabled passengers. There are ramps and/or lifts where necessary. Wheelchair push and provision and help with baggage are also provided on request. Reserved seating is located throughout the airport, and there is also designated parking for badge holders. There is an induction loop installed in the terminals, as well as disabled toilets. Passengers requiring assistance should inform the relevant airline before travelling. Travel-Care (tel: (0)1293 504 283) provides advice to anyone who needs assistance and is located in The Village, in the South Terminal.
Airport hotels include the London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal, and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070 or (0)870 400 8494) at the North Terminal. The Travel Inn (tel: (0)870 238 3305) is situated a five-minute walk away from the North Terminal. Other nearby hotels include the Gatwick Moat House, Ramada Plaza Gatwick, Holiday Inn Gatwick, Renaissance Gatwick, Gatwick Belmont and Holidan Inn Express. A hotel reservation service is available at the British Hotel Reservation Centre desks (tel: (0)1293 504 605 or (0)800 783 4060) in the Arrivals area.
London
London Gatwick Airport
England
Thailand
Bangkok International Airport, 222 Moo 10 Vibhavadi Rangsit Road, Don Mueang, Bangkok 10210, Thailand
66
(0)2 535 1111 or 535 1004 or 535 1456
(0)2 535 4061 or 502 3846
aatpr@airportthai.co.th or aotpr@airportthai.co.th
www.airportthai.co.th
The airport is located 24km (15 miles) north of Bangkok
GMT + 7
3
Free shuttle buses connect all three terminals.
The main road linking the airport to central Bangkok is the Vibhavadi Rangsit Road; it is also possible to travel into Bangkok via faster toll-motorways.
A car park is located in the basement of International Passenger Terminal 1; in addition, there is a seven-storey car park next to International Passenger Terminal 2 and a three-storey car park in front of the Domestic Passenger Terminal.
Avis is located in the first floor meeting hall in Arrivals, between International Passenger Terminals 1 and 2. Other car hire companies, including Budget, have desks in the Arrivals area in the Domestic Passenger Terminal.
Rail: Trains run to Bangkok from Don Muang Station, opposite the airport, to Hua Lumpong Railway Station in central Bangkok, from where trains to destinations throughout the country can connect. Road: Taxi: Licensed metered city taxis (with black and yellow plates) can be flagged down outside Departures; passengers should make sure that the meter is switched on and never used unlicensed taxis. It is a good idea to have the destination required written in Thai. Limousine: Thai Airways International Public Company offers a limousine service. Bus: Air-conditioned airport buses leave from the front of the Terminal 1 Arrivals area; destinations served include several city hotels, the Grand Palace, Sukhumvit and Bangkok Railway Station. Regular public buses also run to Bangkok Railway Station, Silom Road and the Southern and Eastern Region bus terminals.
Airport information counters are located in all Arrivals and Departures halls. The Tourism Authority of Thailand counters are located in the Arrivals halls .
Money and communications: Banks, bureaux de change and ATMs can be found throughout the terminals. A postal and telecommunications service is also available at the airport in all three terminals. Mobile phone hire is available in the International Passenger Terminal 1. Eating and drinking: Various restaurants, snack bars and fast-food outlets offer a wide variety of international cuisine in all terminals. Shopping: There are several gift and souvenir shops, as well as a duty-free shopping in the International Passenger Terminals. Luggage: Left-luggage facilities are available in all terminals. Other facilities: These include medical emergency clinics, chemists, a laundry, a baby care room, Muslim prayer rooms and entertainment areas.
The airport has a business centre providing telephone, fax, computers and meeting rooms; a conference room is available to hire too. Internet services are provided in the CIP business lounges in the International Passenger Terminals. There are also VIP rooms. The Amari Airport Hotel (tel: (0)2 566 1020; website: www.amari.com) also offers business facilities, including a 24-hour business centre, Internet and e-mail service, banqueting and conference facilities, as well as a ballroom that can accommodate up to 1,000 people.
Facilities for disabled travellers include lifts, accessible toilets and an electric car for transport around the terminals. Passengers requiring special assistance should inform their airline at the time of booking. Car parking for disabled travellers is also available.
The Amari Airport Hotel (tel: (0)2 566 1020; website: www.amari.com) is situated opposite the airport, connected by an air-conditioned footbridge. The Thai Hotel Association (tel: (0)2 996 7725/7 or 504 3880; website: www.thaihotels.org) has reservation desks in all terminals. Most major hotels are served by courtesy minibus routes; nearby hotels include Asia Airport Hotel (tel: (0)2 992 6999), Quality Suites Bangkok Airport (tel: (0)2 982 2022) and the Banyan Tree Bangkok (tel: (0)2 679 1200).
Bangkok
Bangkok International Airport
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