
Address: 17th, 24th-27th & 30th Floors, Menara Dato' Onn, Putra World Trade Centre, 45 Jalan Tun Ismail, 50710 Kuala Lumpur, Malaysia
Email: tourism@tourism.gov.my
Phone: +60 (0) 3 293 5188 (UK +44 (0) 20 7930 7932)
United Kingdom (UK)
London Gatwick Airport, West Sussex, RH6 0NP, UK
44
(0)870 000 2468
None
gatwick_feedback@baa.com
www.gatwickairport.com
The airport is located 45km (28 miles) south of London
GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)
2
There is a free Transit train, which links the North and South terminals 24 hours a day.
The airport is linked to the M23 motorway. Turn off at junction 9 and follow signs for the airport. London Gatwick is also accessible from the A23 London-Brighton Road.
Each terminal has a short-term car park with direct access to the terminals via covered walkways; these are operated by NCP (tel: (0)870 600 7050; website: www.ncp.co.uk). Long-term parking is also available in car parks further from the terminals; a free shuttle bus runs between the car parks and the terminals. Passengers can book at least 96 hours in advance; this can be done through BAA Advance (tel: (0)870 000 1 000; website: www.baa.com). Valet parking is available and operated by NCP. Chauffeured parking is also available from CPS (tel: (0)870 411 1118; website: www.parkwithcps.com). Vehicle transfer between airports, car valeting/servicing and personal chauffeuring can also be arranged through CPS.
Companies include Avis, Europcar, Hertz, National and Thrifty. Offices are located in designated car rental buildings on the Lower Forecourt Road at both terminals.
Rail: The Gatwick Express train (tel: (0)845 850 1530; website: www.gatwickexpress.co.uk) runs to London Victoria Station (journey time: 30 minutes). There is also a Thameslink (tel: (0)20 7620 6333) service, which runs to London King’s Cross (journey time: 50 minutes) as well as other London stations. Information on all national rail travel is available through the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Road: Limousine: Chauffeur-driven cars are provided by Checker Cars (tel: (0)800 747 737). Coach: There are more than 400 express coach service operating daily from the coach stations at both terminals. The main coach station is located on the ground floor of the South Terminal, with most services operating from here. Principal routes also stop at the North Terminal station. National Express (tel: (0) 870 575 7747; website: www.nationalexpress.com) operate most of the services. National Express no.700 coaches operate to Heathrow Airport, from both terminals. The National Express Shuttle no.025 runs to London Victoria Station. The Gatwick Flyer (tel: (0)1708 730 555) runs to destinations east of London, and coaches operate from the South Terminal station only. There are coach information and ticket desks located in the Arrivals concourse of both terminals. Information on travel to/from the airport is available thought the Airport Travel Line (tel: (0)8705 747 777).
Each Arrivals concourse has an information desk (tel: (0)870 000 2468) where multi-lingual staff are on hand to deal with enquiries 24 hours a day.
Money and communications: Both terminals have bureaux de change and ATMs. There is a post office and a 24-hour Internet café in the South Terminal. Wireless Internet connection is also available in the North Terminal. Eating and drinking: There are many restaurants, bars and cafés located in both terminals. Shopping: There are many shops at the airport, including several duty-free outlets. The airport has also recently introduced a home delivery service and a collection service. More information is available from the BAA Shopping Information Line (tel: (0)800 844 844). Luggage: Left-luggage facilities are available in both terminals. A lost property service is also operated by the Excess Baggage Company (tel: (0)1293 503 162). Other facilities: These include baby changing rooms and showers, a children’s play area, a medical centre offering vaccinations (tel: (0)1293 507 400) and prayer rooms.
There are business facilities, including telephone, fax, photocopy and secretarial services and conference and meeting rooms, at London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070) at the North Terminal. There is one executive lounge in the South Terminal, the Servisair Lounge (tel: (0)870 787 6877), and one in the North Terminal, the Aviance Alexandra Suite (tel: (0)1293 507 203).
Special assistance is available for disabled passengers. There are ramps and/or lifts where necessary. Wheelchair push and provision and help with baggage are also provided on request. Reserved seating is located throughout the airport, and there is also designated parking for badge holders. There is an induction loop installed in the terminals, as well as disabled toilets. Passengers requiring assistance should inform the relevant airline before travelling. Travel-Care (tel: (0)1293 504 283) provides advice to anyone who needs assistance and is located in The Village, in the South Terminal.
Airport hotels include the London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal, and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070 or (0)870 400 8494) at the North Terminal. The Travel Inn (tel: (0)870 238 3305) is situated a five-minute walk away from the North Terminal. Other nearby hotels include the Gatwick Moat House, Ramada Plaza Gatwick, Holiday Inn Gatwick, Renaissance Gatwick, Gatwick Belmont and Holidan Inn Express. A hotel reservation service is available at the British Hotel Reservation Centre desks (tel: (0)1293 504 605 or (0)800 783 4060) in the Arrivals area.
London
London Gatwick Airport
England
Malaysia
Airport Management Centre, Kuala Lumpur International Airport, 43900 Sepang, Selangor Darul Ehsan, Malaysia
60
(0)3 8777 8888
(0)3 8926 5209
Via the airport's website
www.klia.com.my
The airport is located 55km (34 miles) south of Kuala Lumpur
GMT + 8
2
The Aerotrain operates between the Main Terminal and the Satellite Building.
From Kuala Lumpur, take the North-South Central Link Expressway (ELITE), which is the primary access road for the airport.
Blocks A, B, C and D of the covered short-term car parks are situated near the terminal; there is also an uncovered car park, which is connected to the main terminal building and the Pan Pacific Hotel by a courtesy shuttle service.
Car hire companies, including Avis, Budget, Hertz, National and Thrifty, operate 24-hour desks on the Arrivals concourse in the Main Terminal.
Rail: KLA Ekspres is a direct express rail service between the airport and KL City Air Terminal (KLCAT) located at Kuala Lumpur’s Sentral Station. KLIA Transit is another high speed commuter train between the airport and KLCAT. Road: Taxi: Taxis are available on the Arrivals level. Passengers should buy a coupon at taxi counters on the Arrivals level and are advised not to use taxis offered by illegal taxi operators. Limousine: A pre-paid limousine service is also available. Bus: Express buses to Kuala Lumpur and local buses to Nilai KTM Komuter station and Subang are available from the bus station located on the ground floor of Block C in the covered car park.
There are airport information counters in the Main Terminal and Satellite Building. Information kiosks, with touch-screen, text, audio, video and graphic technology, are situated throughout the airport. Visitors Service Centre (tel: (0)3 8776 5651 or 5647), providing information on airport services and facilities as well as tourist information, is located in the baggage reclaim hall in the Main Terminal.
Money and communications: There is a bank, several bureaux de change, ATMs and a post office. Wireless Internet is available. Eating and drinking: There are restaurants, snack bars, delis, fast-food outlets, bars and cafés. Shopping: There are many shops, including duty-free. Luggage: Left-luggage services, lockers and baggage delivery are available. Lost property is handled by the Airport Police (tel: (0)3 8787 2222). Other facilities: These include nursery/baby changing facilities, a children’s play area, a 24-hour clinic, pharmacies, and a fitness centre with showers, sauna and spa (in the Airside Transit Hotel).
The Plaza Business Centre (tel: (0)3 8787 2323) is equipped with telephone, fax, Internet and videoconferencing facilities, as well as postal and secretarial services. The Airside Transit Hotel (tel: (0)3 8787 4848) and the KLIA Pan Pacific Hotel (tel: (0)3 8787 3333) also have business centres offering fax, photocopying, Internet, workstation hire and secretarial services. The E-Centre has high-speed and wireless Internet, web cams, videos, computers, printing, CD burning, scanning, telephones, fax and videoconferencing facilities.
These include ramps, lifts, wheelchair-accessible toilets and adapted telephones; passengers should advise their airline of their needs in advance, to arrange personal assistance. Disabled car parking spaces are available on level 2 in the covered short-term car park.
The KLIA Pan Pacific Hotel (tel: (0)3 8787 3333) is within a five-minute walk of the airport. The Airside Transit Hotel (tel: (0)3 8787 4848) is also available in the Satellite Building, near gate C5. Other hotels near the airport include the Concorde Inn Hotel (tel: (0)3 8783 1118), Empress Hotel (tel: (0)3 8706 7777), Equatorial Hotel Bangi (tel: (0)3 8210 2222) and Renaissance Palm Garden (tel: (0)3 8943 2233). There are telephone hotel reservation desks on the Arrivals concourse.
Kuala Lumpur
Kuala Lumpur International Airport
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'bool' object is not callableLooking for things to do around Kuala Lumpur? Here are some of the events and attractions happening in the area.
| World Drums Festival |
Jul - Aug 2009 (annual) Kuala Lumpur |
| Live & Loud |
Nov - Dec 2008 (annual) Stadium Negara |
| Thaipusam at Batu Caves |
Jan 2009 (annual) Batu Caves |