Boston Short breaks

London Heathrow Airport

Airport Information

Country

United Kingdom

Address

London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK

Country Code

44

Telephone

0870 000 0123

Fax

(0)20 8745 4290

E-mail

lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.

Website

www.heathrowairport.com

Location

The airport is located 24km (15 miles) west of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

4

Airport News

A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.

Transfer between Terminals

Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).

Driving Directions

Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).

Car Parking

Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.

Car Hire

Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.

Public Transport

Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.

Information and Help Desks

Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.

Airport Facilities

Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).

Conference and Business Facilities

Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.

Disabled Facilities

Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.

Airport Hotels

The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).

City

London

Full Airport Name

London Heathrow Airport

State or Province

England

(Boston) Logan International Airport

Airport Information

Country

United States (US)

Address

Logan International Airport, One Harborside Drive, Massport, East Boston, Massachusetts 02128, USA

Country Code

1

Telephone

617 561 1800

Fax

617 561 1889

E-mail

Via the airport's website

Website

www.massport.com

Location

The airport is located 6km (4 miles) northeast of Boston

Time Zone

GMT - 5 (GMT - 4 from the first Sunday in April to the last Sunday in October)

Number of Terminals

5

Transfer between Terminals

A complimentary shuttle bus service links the terminals, the airport subway station, the Water Transportation Terminal and satellite parking.

Driving Directions

From the West and South, drivers should take the Massachusetts Turnpike East, which connects with the Ted Williams Tunnel and goes directly into the airport. From the North drivers should either follow I-93 and go through the Callahan Tunnel, or take I-95 to Route 1 South, then follow signs to 1A South to Logan Airport.

Car Parking

Short- and long-term parking is available at the central car park, connected to Terminals B, C, D and E via pedestrian bridges or elevated moving walkways. The Terminal B car park, which serves Logan’s busiest terminal, also offers short- and long-term parking. Long-term economy parking is also available in a remote location, connected to the terminals by a free 24-hour shuttle bus.

Car Hire

Major car rental companies, including Alamo, Avis, Budget, Dollar, Enterprize, Hertz, National and Thrifty, operate at the airport. Telephones to contact these agencies are available in Terminal C and E. There are car hire desks in the American Airlines side of Terminal B, while the US Airways side has car hire telephones.

Public Transport

Water: The Water Transportation Bus Service is a courtesy bus service (route no.66) running from all airport terminals to the Logan dock and the MBTA Airport Station. There are water shuttles, catamarans and water taxis from Logan dock to downtown Boston Harbor. The T Harbor Express has numerous daily connections from Logan dock to Long Wharf, and the Quincy and Hull on the South Shore. Rail: Underground: Massachusetts Bay Transit Authority (MBTA) operate routes to/from Logan airport. Take the MBTA Blue Line at Airport Station for connections to destinations within Boston; a free shuttle bus service links the station to the terminals. Train: Commuter Rail train services serving New England leave from South Station and North Station in Boston. Road: Taxi: Taxis are available at all terminals 24 hours. Bus: MBTA bus nos.448, 459 and CT3 serve the airport and various locations in Boston, including stations. Bus services are also available from a number of private bus lines covering the New England area; the airport’s website has contact details for these companies. Logan Express offers a frequent express bus service from Braintree to the south shore, Framingham to the west, and Woburn to the north; buses stop at all terminals.

Information and Help Desks

The help desk at the airport is staffed with qualified public service representatives who assist callers with questions regarding ground transportation, commuting, airline support services and weather operations. A Travelers Aid kiosk is located in Terminal E, Arrivals level, near the exit to the taxi stand.

Airport Facilities

Money and communications: ATMs, banks and bureaux de change and Internet access are available throughout the airport. Mobile phone hire, photocopying and fax facilities are available in Terminal C. Eating and drinking: There are plenty of restaurants (including Italian, Chinese and seafood, as well as a grill), bars and cafés throughout the airport. The majority of those are concentrated in terminals B, C and E. Shopping: There are many shops in Terminal B and C, including duty-free; newsagents and gift shops are located in all terminals. Duty-free is also available in Terminal E. Luggage: Lockers are currently unavailable in all terminals, due to security concerns. Other facilities: These include shoe shine and repair, and a Kidport with facilities for children, including a museum and various play areas.

Conference and Business Facilities

Harborside Hyatt Conference Center & Hotel (tel: 617 568 1234), the Embassy Suites Hotel Boston at Logan Airport (tel: 617 567 5000) and the Hilton Boston Logan Airport Hotel (tel: 617 568 6700) all provide state-of-the-art conference facilities, with meeting rooms and business facilities. The Hilton Boston Logan Airport Hotel is connected to the terminals via a covered skybridge.

Disabled Facilities

Access for disabled people is excellent and the airport help desk provides TDD services 24 hours a day. Disabled car parking is available too. The Massport Parking Office (tel: 617 561 1673) can provide further information. The Massachusetts State Police (tel: 617 567 2233) are located in Terminal D and are on hand to help disabled passengers. There is a free shuttle service between all terminals and airport locations for disabled passengers (tel: 617 561 1769).

Airport Hotels

Hotels with direct access to the airport include the Harborside Hyatt Hotel (tel: 617 568 1234), the Embassy Suites Hotel Boston at Logan Airport (tel: 617 567 5000) and the Hilton Boston Logan Airport Hotel (tel: 617 568 6700), all within 2km (1 mile) of the airport. Other nearby hotels include the Holiday Inn Logan Airport, Hampton Inn Logan Airport, HI Select Boston, Marriott Long Wharf, Harborside Inn, Boston Harbor Hotel, Le Meridien Boston, Omni Parker House, Wyndham Tremont, Marriott Cambridge, Comfort Inn & Suites and the HI Express Boston. Many hotels offer a shuttle service to/from the airport. A hotel reservation service is available on the lower levels of Terminals C and E.

City

Boston

Full Airport Name

(Boston) Logan International Airport

State or Province

Massachusetts