Indianapolis Flights

London Heathrow Airport

Airport Information

Country

United Kingdom

Address

London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK

Country Code

44

Telephone

0870 000 0123

Fax

(0)20 8745 4290

E-mail

lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.

Website

www.heathrowairport.com

Location

The airport is located 24km (15 miles) west of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

4

Airport News

A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.

Transfer between Terminals

Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).

Driving Directions

Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).

Car Parking

Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.

Car Hire

Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.

Public Transport

Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.

Information and Help Desks

Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.

Airport Facilities

Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).

Conference and Business Facilities

Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.

Disabled Facilities

Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.

Airport Hotels

The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).

City

London

Full Airport Name

London Heathrow Airport

State or Province

England

Indianapolis International Airport

Airport Information

Country

United States (US)

Address

BAA Indianapolis LLC, Indianapolis International Airport, 2500 South High School Road, Suite 100, Indianapolis, Indiana 46241, USA

Country Code

1

Telephone

317 487 9594

Fax

317 487 5034

E-mail

Via the airport's website

Website

www.indianapolisairport.com

Location

The airport is located 11km (7 miles) from Indianapolis and 8km (5 miles) from the Indianapolis Motor Speedway

Time Zone

GMT - 5 (GMT - 4 from the first Sunday in April to the last Sunday in October) (in the greater part of the state)

Number of Terminals

1

Driving Directions

Take the Airport Expressway from the I-465 loop.

Car Parking

The airport’s car parks have space for over 10,000 vehicles. A five-level parking garage is situated immediately next to the terminal and is connected to the upper level of the terminal by enclosed skybridges on the third level and the surface parking lot can be reached by walking down Lower Terminal Drive from the lower level of the terminal. These car parks are for short-term parking; the first half hour of parking is free of charge. Long-term parking is available within walking distance of the terminal, in the Corporate Connection car park, located on the corner of Raymond Street and High School Road. Economy parking is located off of High School Road and is served by a free 24-hour shuttle service, which stops at each of the skybridge walkways at the terminal. Tiger Express Parking offers a long-term car park with a free express shuttle connection to the terminal, running daily 24 hours to each skybridge at the terminal; the car park is located off High School Road. Premier Business Class parking, at the front of the long-term parking lot, offers both long-term and business class parking served by free 24-hour shuttles to/from the terminal.

Car Hire

There are seven car hire companies at the airport. On-site companies include Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National and Thrifty. Car hire desks are inside the terminal, on the lower level (Arrivals); cars can be picked up on Lower Terminal Drive. There is also a car hire phone bank in Arrivals for off-site companies.

Public Transport

The ground transportation centre is located at the lower level of the parking garage where passengers can make limousine, hotel courtesy vehicle and bus connections; information on schedules, routes and prices is available here. Road: Taxi: Taxis leave from the terminal side of Lower Terminal Drive; passengers can call a taxi by pushing the taxi call button located in the taxi area. Limousine: Shared-ride limousine services and luxury limousine services both leave from the ground transportation centre. Limousine companies include Affinity Limousine & Tours (tel: 317 870 5466), Carey Indiana (tel: 800 888 4639 toll free USA and Canada only) and Hoosier Limousine (tel: 317 248 8879). Bus: The city bus service, operated by IndyGo (tel: 317 635 3344; website: www.indygo.net) serves central Indianapolis and picks up from the courtesy vehicle island just outside the ground transportation centre and opposite the Northwest and Midwest Connect baggage reclaim areas. There is a bus service to Champaign and Urbana operated by Lincoln Land Express (tel: 217 352 6682), a bus service to Bloomington and Indiana University operated by Bloomington Shuttle Service (tel: 800 589 6004 toll free USA and Canada only) and a service to Lafayette and Purdue University operated by Lafayette Limo (tel: 765 497 3828).

Information and Help Desks

The airport has an information centre (tel: 317 487 7243; TDD: 317 487 5151) located in the central ticket area.

Airport Facilities

Money and communications: There are ATMs and a bureau de change on the upper level. Telephones are situated throughout the terminal. Eating and drinking: The airport has a variety of full-service and fast-food restaurants, bars and coffee shops in the food court, which sell US, Mexican, French and Asian cuisine. Restaurants, snack bars, fast-food outlets, coffee shops and bars are also situated on the concourses. Shopping: The airport also has a wide range of retail outlets, including a bookshop, sunglasses shop, leather goods shop and sweet shop, located on the upper level food court and retail area; newsagents and gift shops are located on each concourse. Luggage: Baggage reclaim is on the lower level of the terminal. A luggage delivery service is available on the lower level (Arrivals). Other facilities: These include game rooms, a barber shop, shoe shine, and a petrol station within the airport grounds, with petrol pumps, a food shop, a fast-food outlet and car wash.

Conference and Business Facilities

The airport has a board room for hire (tel: 317 487 7243). A club room is available from US Airways, located on concourse D. Conference rooms and business facilities are available at the Holiday Inn Select Indianapolis Airport (tel: 317 244 6861), located within the airport grounds. The hotel offers a full business centre with PC, printing, fax and photocopying, as well as 15 meeting rooms accommodating up to 670 delegates. Audiovisual equipment and videoconferencing are available. The Radisson Hotel Indianapolis Airport (tel: 317 244 3361) has 11 meeting rooms, a grand ballroom, four rooms for small gatherings, an executive boardroom seating 14, and parlour suite meeting rooms. Telephones throughout the terminal are equipped with fax machines and data ports for Internet connections.

Disabled Facilities

The airport has ramps and lifts throughout the terminal and concourses. It is also equipped with TDD telephones and disabled toilets and telephones. Assistance with wheelchairs can be sought from the information centre, from individual airlines themselves or from Skycaps check-in porters; passengers requiring special assistance should inform their airline prior to travel. Disabled parking is available.

Airport Hotels

The Holiday Inn Select Indianapolis Airport (tel: 317 244 6861) and Radisson Hotel Indianapolis Airport (tel: 317 244 3361) are located in the airport grounds. A free shuttle bus transfers passengers from the airport to these hotels. The Adam’s Mark Hotel (tel: 317 248 2481; website: www.adamsmark.com) is located 2km (1.2 miles) from the airport on Executive Drive. Hotel courtesy vehicles also pick up at the courtesy vehicle islands; hotel information boards in baggage reclaim areas display hotel shuttle information.

City

Indianapolis

Full Airport Name

Indianapolis International Airport

State or Province

Indiana