United Kingdom
London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK
44
0870 000 0123
(0)20 8745 4290
lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.
www.heathrowairport.com
The airport is located 24km (15 miles) west of London
GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)
4
A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.
Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).
Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).
Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.
Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.
Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.
Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.
Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).
Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.
Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.
The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).
London
London Heathrow Airport
England
United States (US)
Fort Lauderdale - Hollywood International Airport, 320 Terminal Drive, Fort Lauderdale, Florida 33315, USA
1
954 359 1200
954 359 0027
None
www.fll.net
The airport is located 5km (3 miles) south of Fort Lauderdale
GMT - 5 (GMT - 4 from the first Sunday in April to the last Sunday in October)
4
The terminals are within walking distance of each other; there is also a shuttle transfer service, which leaves from level 1 of the multi-storey car park.
The airport connects to the Florida Turnpike, I-95, I-595 and US Route 1. Take the State Road 84 or the I-595 and turn onto SW 29 Avenue for the Park N Save car park, or follow US Route 1 south to the airport Perimeter Road for the economy car park.
The garage complex provides covered parking with direct access to all terminals, with short- and long-term rates available. The Park N Save and Tower Lot are available for long-term parking; there are free shuttle buses to/from the terminals 24 hours, daily. Valet parking is available in the garage complex (tel: 954 359 6931).
Alamo, Avis, Budget, Dollar, Enterprise, E-Z Rent a Car, Hertz, National, Payless, Royal and Thrifty all have desks on site at the new Rental Car Center. The latter is well sign-posted from all terminals. It is located within walking distance from terminal 1, and there are free shuttles ferrying passengers from terminals 2, 3 and 4.
Road: Taxi: Taxis and yellow cabs are readily available, including wheelchair-accessible vans. Tri County Airport Express passenger sedans (tel: 954 561 8888) provide a door-to-door service. Check with the Transportation Podium located on the lower level outside each terminal for both these services. Bus: Tri Rail feeder buses and BCT Mass Transit (tel: 954 357 8400 or TTY: 954 357 8302) operate daily services from bus shelters located at the west end of Terminal 1, east end of Terminal 2, between Terminals 3 and 4, and the east end of Terminal 4.
Help and information desks are located in each terminal on the upper and lower levels (tel: 954 359 1200 for airport information).
Money and communications: These include ATMs and bureau de change facilities. Photocopying and fax facilities are available in Terminal 2. Eating and drinking: Passengers can choose from a wide variety of restaurants, bars, cafés and snack bars at the airport. Shopping: Duty-free is available in Terminal 4. Luggage: A luggage transportation service is available on the upper and lower levels of each terminal and garage. Other facilities: These include shoe shine services and a mediation room.
The Hilton Garden Inn Fort Lauderdale (tel: 954 924 9204), located just minutes from the airport, has a 24 hour business centre as well as four meeting rooms and one board room for hire. The nearby Sheraton Fort Lauderdale Airport Hotel (tel: 954 920 3500) also offers business and conference facilities, with 16 meeting rooms equipped with high-speed Internet access, available to hire.
All terminals have facilities for disabled travellers. These include disabled toilets, courtesy telephones with TTY facilities, ramps and lifts. Disabled parking is available in all parking facilities, with wheelchair-accessible shuttles from the remote car parks.
There are no hotels on-site, but local hotels with shuttle services include the Hilton Garden Inn Fort Lauderdale (tel: 954 924 9204) and the Sheraton Fort Lauderdale Airport Hotel (tel: 954 920 3500). Other nearby hotels include the Best Western, Comfort Inn Airport, Hampton Inn & Suites, Holiday Inn Express Fort Lauderdale, Holiday Inn Airport and the Springhill Suites Airport, all of which offer a shuttle service to/from the airport.
Fort Lauderdale
Fort Lauderdale - Hollywood International Airport
Florida
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