Vancouver Short breaks

London Heathrow Airport

Airport Information

Country

United Kingdom

Address

London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK

Country Code

44

Telephone

0870 000 0123

Fax

(0)20 8745 4290

E-mail

lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.

Website

www.heathrowairport.com

Location

The airport is located 24km (15 miles) west of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

4

Airport News

A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.

Transfer between Terminals

Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).

Driving Directions

Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).

Car Parking

Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.

Car Hire

Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.

Public Transport

Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.

Information and Help Desks

Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.

Airport Facilities

Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).

Conference and Business Facilities

Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.

Disabled Facilities

Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.

Airport Hotels

The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).

City

London

Full Airport Name

London Heathrow Airport

State or Province

England

Vancouver International Airport

Airport Information

Country

Canada

Address

Vancouver International Airport Authority PO Box 23750, Airport Postal Outlet, Richmond, British Columbia V7B 1Y7, Canada

Country Code

1

Telephone

604 207 7077

Fax

604 276 6099

E-mail

Via the airport's website

Website

www.yvr.ca

Location

The airport is located 13km (8 miles) south of Vancouver

Time Zone

GMT - 8 (GMT - 7 from the first Sunday in April to the last Sunday in October)

Number of Terminals

3

Transfer between Terminals

The glass corridor walkway, known as the ‘Link’, connects the International and Domestic terminals. A free shuttle runs between the International and Domestic terminals and the South Terminal.

Driving Directions

The airport is linked to Vancouver via the Arthur Laing Bridge and then Highway 99. Follow signs for Highway 99 South, and then the airport. The airport is located on Grant McConachie Way.

Car Parking

Parkade is the closest car park to the terminals, offering covered parking; level P1 is for pick-up/drop-off of passengers; levels P2 and P3 are hourly, daily and weekly parking. Hourly or daily parking is also available at the South Terminal. The economy car park, next to Parkade, is also close to the terminals (minimum stay: one day). There is also a cheaper long-term car park with a free 24-hour shuttle service to/from the terminals. There is a 24-hour valet parking service at both the Domestic and International terminals. Call the information line (tel: 604 207 7077) for further parking information.

Car Hire

Alamo, Avis, Budget, Hertz, National and Thrifty have facilities on the ground floor of the Parkade, close to the terminal. Off-airport companies, Discount, Dollar and Enterprise, can be contacted at the pick-up location near the economy parking lot.

Public Transport

Road: Taxi: Over 400 licensed taxis are available from outside the Domestic and International terminals daily 24 hours. Limousine: Limojet Gold Express operates from the airport daily around the clock (tel: 604 273 1331). Bus: The Airporter bus (tel: 604 946 8866 or 1800 668 3141 ; website: www.yvrairporter.com) serves central Vancouver hotels, the cruise ship terminal, and bus and train stations. Tickets are available from the Airporter desk in the Arrivals area of the terminals, at the pick-up point, or on the bus. Scheduled bus services are also available to major hotels in Downtown Vancouver, Whistler, Vancouver Island and various destinations in Washington State.

Information and Help Desks

Customer service counters can be found on the Departures level of both the Domestic and International terminals. Tourism British Columbia Visitor Information Centre (tel: 604 207 0953 or 1598) counters are located on the Arrivals level in both the International and Domestic terminals and can help with accommodation, sightseeing and ground transportation tickets; multi-lingual services are available.

Airport Facilities

Money and communications: ATMs, bureaux de change and banks are located in both the International and Domestic terminals. Full postal facilities and mobile phone hire are available in the Arrivals area of the Domestic Terminal. Telephones and Internet access are available throughout the airport. Eating and drinking: Licensed bars and restaurants, fast-food outlets, snack bars and coffee shops are located throughout the airport. Shopping: Most shops are located in the International and Domestic Departures areas. Duty-free shopping is available in the International Terminal, with one outlet also available in the Domestic Departures area. Luggage: Left-luggage facilities are available from CDS Baggage Storage (tel: 604 303 4519), in the Arrivals area of the Domestic and International terminals. Other facilities: The Domestic Terminal also has a pharmacy, medical clinic, dental clinic and dry cleaners. There is a spa, 24-hour nursery, and a children’s play area on the ‘Link’ walkway; baby change facilities and children’s play areas are also located at many other areas around the airport.

Conference and Business Facilities

The CDS Business Centre (tel: 604 303 4500) in the International Terminal offers fax and photocopying facilities, computer workstations and Internet ports.

Disabled Facilities

The airport is fully accessible to disabled passengers. There is a general information telephone line for the hearing impaired (tel: 604 207 7070). Disabled parking and wheelchair-accessible taxis are available.

Airport Hotels

The Fairmont Vancouver Airport Hotel (tel: 604 207 5200; website: www.fairmont.com) is located on the airport site. Major hotels in the vicinity include the Vancouver Airport Marriott (tel: 604 276 2112) and the Radisson President Hotel & Suites (tel: 604 276 8181). Accommodation booking is available through the travel agent in the Arrivals hall of the Domestic Terminal and the Super Natural British Columbia Visitor Information Centre (tel: 604 207 0953 or 1598), located on the Arrivals level in both the International and Domestic terminals.

City

Vancouver

Full Airport Name

Vancouver International Airport

State or Province

British Columbia