United Kingdom
London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK
44
0870 000 0123
(0)20 8745 4290
lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.
www.heathrowairport.com
The airport is located 24km (15 miles) west of London
GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)
4
A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.
Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).
Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).
Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.
Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.
Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.
Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.
Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).
Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.
Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.
The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).
London
London Heathrow Airport
England
Switzerland
Geneva International Airport, PO Box 100, CH-1215 Geneva 15, Switzerland
41
(0)22 717 7111
(0)22 798 4377
info@gva.ch
www.gva.ch/en
The airport is located 5km (3 miles) north of Geneva
GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)
1 (with Swiss and French sectors)
The main Swiss sector of the airport is accessible from the N1 airport motorway. From France, take the A40 (motorway) to the border and then the N1. In order to avoid Swiss territory entirely, drive direct to the French sector via Ferney-Voltaire, near Collonges on the D-984; at Ferney-Voltaire, follow the signs for Geneva and, just before Swiss customs, take the road on the right to the airport French sector.
There are short- and long-term parking facilities with direct access to the airport. An economy car park is also available for long-term parking. There is a dedicated car park for the French sector. For further information, call the Centre de Contrôle des Parkings (tel: (0)22 717 7099).
Companies include Avis, Budget, Europcar, Hertz, Holiday Auto, National/Alamo and Sixt in the Swiss sector, and Avis, National/Citer, Europcar and Hertz in the French sector.
Rail: Geneva railway station is 300m (328 yards) from the Departures and Arrivals floors; all trains stop at central Geneva-Cornavin, in the city centre, and there are also direct trains to destinations throughout Switzerland and Europe. Road: Taxi: Taxis are available at the airport, departing from outside Arrivals. Ambassador (tel: (0)22 731 4141) also offers a limousine service. Bus: Buses stop outside Departures and Arrivals. Bus no.10 runs to central Geneva, and bus no.18 to the UN. Bus services from the French sector connect to regional French towns and various international routes to destinations in Spain, Portugal and Eastern Europe. AeroSki Bus provides services from the airport to many of the French ski stations.
Information desks (tel: (0)22 717 7105) are located on the Arrivals level and in the transit area. The French sector has independent services. There are various tourist information offices for both Swiss and French regions, located in the Arrivals areas of each sector.
Money and communications: Banks, bureaux de change, ATMs, a post office and mobile telephone hire are all available. Eating and drinking: There is a range of bars, cafés and restaurants. Shopping: Shopping includes duty-free. Luggage: A porter service is available. There is a lost property office on the public concourse and at the train station. Left-luggage facilities and lockers are available at the train station. Other facilities: There are pharmacies, showers, a medical centre and a nursery.
SkyCom business centre (tel: (0)22 717 7800) offers eight private offices with PC, fax and modem, 11 conference rooms (seating from four to 120 people), secretarial and translation services and a catering service. There is also a business corner offering basic photocopying, fax and telephone facilities.
The public areas and car park are fully accessible for wheelchairs. Assistance is available for passengers with disabilities (tel: (0)22 799 3346). Passengers should request any special assistance when booking their ticket.
The Movenpick Airport Hotel (tel: (0)22 717 1603) is a short walk from the airport; alternatively, a shuttle bus departs for the hotel from outside Arrivals. Hotels located near the airport with a free shuttle bus service include the Chavannes-de-Bogis (tel: (0)22 960 8181), Crowne Plaza (tel: (0)22 747 0202), Express by Holiday Inn (tel: (0)22 939 3939), NH Tulip Inn (tel: (0)22 989 9506) and Ramada Park Hotel (tel: (0)22 710 3000) in Switzerland, and the Holiday Inn Thoiry (tel: (0)4 5099 1999) and Novotel (tel: 33 (0)4 5040 8523) in the French sector. Hotel reservations can be made via Geneva Tourism and AMDACO, in the Arrivals area.
Geneva
Geneva International Airport
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'bool' object is not callableLooking for things to do around Geneva? Here are some of the events and attractions happening in the area.
| Foire de Genève |
14 - 23 Nov 2008 (annual) Palexpo Exhibition Centre, Geneva |
| Coupe de Noël |
Dec 2008 (annual) Jardin Anglais (English Garden), Geneva |
| Escalade |
Dec 2008 (annual) Geneva |
| Course de L'Escalade |
Dec 2008 (annual) Old Town, Geneva |
| International Christmas Market |
Nov - Dec 2008 (annual) Place de la Fusterie, Geneva |