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London Heathrow Airport

Airport Information

Country

United Kingdom

Address

London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK

Country Code

44

Telephone

0870 000 0123

Fax

(0)20 8745 4290

E-mail

lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.

Website

www.heathrowairport.com

Location

The airport is located 24km (15 miles) west of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

4

Airport News

A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.

Transfer between Terminals

Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).

Driving Directions

Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).

Car Parking

Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.

Car Hire

Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.

Public Transport

Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.

Information and Help Desks

Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.

Airport Facilities

Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).

Conference and Business Facilities

Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.

Disabled Facilities

Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.

Airport Hotels

The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).

City

London

Full Airport Name

London Heathrow Airport

State or Province

England

Gothenburg-Landvetter Airport

Airport Information

Country

Sweden

Address

Göteborg-Landvetter Airport, Luftfartsverket (SCAA), S-438 80 Landvetter, Sweden

Country Code

46

Telephone

(0)31 941 000

Fax

(0)31 941 099 or 941 189

E-mail

informationen@got.lfv.se

Website

http://www.lfv.se/site/airports/landvetter/eng/index.asp

Location

The airport is located 25km (15.5 miles) east of Gothenburg

Time Zone

GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)

Number of Terminals

1

Driving Directions

The airport is situated just off road 40 between Gothenburg and Borås (Gothenburg is connected to the airport by motorway). From Oslo, Malmö, Karlstad or Stockholm, follow the road signs marked with the airport symbol when approaching Gothenburg; take the Flygplatsmotet exit for the airport.

Car Parking

There is an indoor multi-storey car park (P3), outdoor short-term car parks for both Domestic (P1 and P2) and International (P4) travellers and cheaper long-term parking (P5, P6 and P7). Visitors car parks are situated at both ends of the terminal. A manual payment desk is situated at the Luftfartsverket Information desk in the International check-in hall. All car parks are equipped with a security surveillance system and are regularly patrolled. Contact the parking service (tel: (0)31 941 033) for more information.

Car Hire

Avis, Europcar and Hertz are represented at the airport.

Public Transport

Road: Taxi: Taxis are available from a number of companies, including Lerums Taxi, Taxi Göteborg, Taxi Kurir, Taxigruppen and Flygtaxi. Taxi companies often have a fixed rate fare to Gothenburg city and other destinations from the airport. Limousine: Limousines are also available from Scandinavian Limousine (tel: (0)31 794 2424) by pre-booking. Bus: Airport buses serve Gothenburg and Borås. Timetables are available at Luftfarsverket Information at the airport. Public buses also run from the airport; bus no.615 runs to Landvetter via Härryda Church, while bus no.616 goes to Rävlanda via Hällingsjö and Landvetter.

Information and Help Desks

An information desk is located in the International check-in hall, open 24 hours a day. Staff at the desk can provide help and information on scheduled and charter flights, parking, tourist information, hotel reservations, lost property and left luggage. Luftfartsverket Information (tel: (0)31 941 100; e-mail: informationen@got.lfv.se) can also be contacted in advance.

Airport Facilities

Money and communications: Facilities include two ATMs, one in the International hall by the bank and the other in the Domestic hall, and a full service bank located in the International hall. There are bureaux de change at the bank and before and after security. Telephones are situated throughout the terminal. Eating and drinking: There are restaurants and cafés in the Domestic and International halls, and a café and bars in the transit hall. Shopping: There is a wide variety of shops at the airport, including duty free in International Arrivals and Departures (non-EU). Luggage: Travellers can leave baggage in left luggage lockers, located in the corridor between the Domestic and International halls, for up to 24 hours; to leave luggage for longer, contact Luftfartsverkert Information (tel: (0)31 941 100; e-mail: informationen@got.lfv.se) in the International hall. There are also safety deposit boxes for storage of items up to 14 days. There is also a lost property service (tel: (0)31 941 100). Trolleys are available free of charge throughout the airport and car parks. Other facilities: These include indoor and outdoor children’s play areas, a car repair service, a VAT refund service and baby changing and nursing facilities. There is also a church.

Conference and Business Facilities

Teleservices Inform@fon allows the traveller to send faxes and send and receive e-mails. Fax facilities are also available at the information desk in the International check-in hall. The nearby Landvetter Airport Hotel (tel: (0)31 977 550) has nine conference and meeting rooms accommodating up to 18 delegates, as well as equipment for hire. Videoconferencing and teleconferencing are also available; business facilities include photocopying, printing and fax.

Disabled Facilities

Disabled travellers should inform their travel agents in advance if they require assistance with luggage, getting to/from (and boarding) aircraft or if they have a hearing problem and require personal information. Travellers with a disabled permit are charged the cheaper parking rate in car parks P1, P2, P3 and P4; they should show their disabled permit at the payment desk when paying.

Airport Hotels

The Landvetter Airport Hotel (tel: (0)31 977 550), a 200m (182 yards) walk from the terminal, has 66 rooms and nine conference rooms, as well as a restaurant. Hotels located about 11km (7 miles) from the airport include the Spar Hotel Garda and the Ramada Tidbloms Hotell.

City

Gothenburg

Full Airport Name

Göteborg-Landvetter Airport