Madrid Province Flights

London Heathrow Airport

Airport Information

Country

United Kingdom

Address

London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK

Country Code

44

Telephone

0870 000 0123

Fax

(0)20 8745 4290

E-mail

lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.

Website

www.heathrowairport.com

Location

The airport is located 24km (15 miles) west of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

4

Airport News

A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.

Transfer between Terminals

Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).

Driving Directions

Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).

Car Parking

Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.

Car Hire

Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.

Public Transport

Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.

Information and Help Desks

Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.

Airport Facilities

Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).

Conference and Business Facilities

Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.

Disabled Facilities

Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.

Airport Hotels

The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).

City

London

Full Airport Name

London Heathrow Airport

State or Province

England

Madrid Barajas Airport

Airport Information

Country

Spain

Address

Madrid Barajas Airport, 28042 Madrid, Spain

Country Code

34

Telephone

(91) 913 936 000 or 913 058 345/342

Fax

(91) 393 6204

E-mail

clientesmad@aena.es

Website

www.aena.es

Location

The airport is located 12km (8 miles) northeast of Madrid

Time Zone

GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)

Number of Terminals

4

Airport News

The new Terminal 4 opened in February 2006. It consists of a new terminal building, a satellite building and two new runways.

Transfer between Terminals

A free shuttle bus transfers passengers between the terminals and the long-stay car park. The new terminal building (T4) is linked to the satellite building (T4S) through an automated passenger transport system (APM). There is also a free shuttle bus which connects T4 with the rest of terminals (journey time: 10 minutes).

Driving Directions

From the M40 (ring road), go on the A2 (road to Barcelona) and take exit 12 to the M-14.

Car Parking

Long- and short-term car parking is provided at the airport with seven public parking areas. P1 is an outdoor car park located in front of the terminal building; P2 is an indoor car park with direct access to terminals T2 and T3. A Parking “Express” facility, available for short periods only, is located at Terminal 2 and dedicated long-term parking is also available with 2,866 spaces; a free shuttle operates between the long-stay car park and all terminals. There is also a VIP car park.

Car Hire

Companies include Atesa International, Avis, Europcar and Hertz with desks located in Terminals 1 and 2. Ares Mobile provides chauffeur-driven cars.

Public Transport

Rail: Underground: The Madrid Metro Line connects the airport with Madrid’s city centre station Nuevos Ministerios in the heart of Madrid’s financial district (journey time: 12 minutes). The Barajas metro (line no. 8) provides a fast route into central Madrid, via Mar de Cristal; the metro also provides links to stations on the Spanish railway network. Single tickets cost €1. Road: Taxi: Taxis are available from the airport (journey time: 20-30 minutes); passengers should make sure that the meter is turned on at the beginning of the journey. Passengers are advised not to accept any offers of taxis made inside the terminal building. Taxi ranks are situated in front of the Arrivals areas of all terminals. Bus: A new public bus service also runs between the airport and Madrid (Avenida de América station): bus no. 200 (red bus) stops outside the baggage reclaim area of Terminals 1 and 2. Single tickets cost €1.

Information and Help Desks

The airport has over 22 information counters, located throughout the four terminals, with a team of over 100 ‘Skycaps’ on hand to assist passengers and provide information. There are also two tourist information counters in Terminals 1 and 2.

Airport Facilities

Money and communications: Facilities include two banks, several bureaux de change, ATMs and a post office. There is a 24-hour bank in Terminal 1. Eating and drinking: There are more than 30 restaurants, cafés and bars. Shopping: There are over 100 shops at the airport, including duty-free. Luggage: There are two left-luggage offices at the airport, in Terminal 1 and Terminal 2. Other facilities: There are pharmacies, nurseries and a medical service centre in Terminal 1. Travel agencies and tour operators are also represented.

Conference and Business Facilities

There are five fully equipped meeting rooms available at the airport. A conference and business centre is located in Terminal 2. Rooms are available to hire (tel: (91) 393 6797). There are also VIP lounges in all terminals.

Disabled Facilities

The airport is fully accessible to wheelchair users and all airlines can provide wheelchairs upon request; passengers should request this service when booking their ticket. There are reserved car parking spaces for disabled travellers.

Airport Hotels

Hotels close to the airport include the Hotel Tryp Barajas (tel: 91 747 7700), Tryp Alameda (tel: (91) 747 4800) and Tryp Diana (tel: (91) 747 1355).

City

Madrid

Full Airport Name

Madrid Barajas Airport